Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 1 votes 2 answers

    Zebra TC75 -> Block User install application Solved

    Hello all, we have some device as zebra tc 75x. We have a mobicontrol on version 13.3.034.54 Mobicontrol client is on version : 13.5.1617 Well, we have the lock down but by selected text (select, press and share) on lock down some user can access to the device (lockdown off). Ok we have make a change by include some css on the lock down for to avoid this . It's seems to work. But, do you know in case of user can access to the device (lockdown off) if it possible to block any installation of application ? My goal will be to disable any installation of application made by a user... I've search a little and see nothing in feature control but on application run control i've seen it's possible to add white application list and black application list. But perhpas something exist and i haven't see it ? thanks for sharing your knowledge

    Android
    7 years ago
  • 0 votes 2 answers

    File Sync Rule Cloud Storage Limit

    Hi, is there a limit on how much (GB) data we can upload to File Manager under File Sync Rule as shown below? Thanks!

    Android
    7 years ago
  • 0 votes 1 answer

    Number Telephone Solved Locked

    Kinds RegardsHow to get the phone number with a script for android?or any other way to get the smartphone's phone number?Thanks.  

    Android
    7 years ago
  • 0 votes 1 answer

    Number Telephone Solved

    Best regards. I currently have Samsung equipment with the S.O. 6.0.1 and I need the phone number of the cell phone to appear in the "NextGeneration" console window. I currently appear as "+52" which is the lada of Mexico. I await your answers and thank you in advance.

    Android
    7 years ago
  • 0 votes 2 answers

    Is there any way to track used initiated reboots of Android devices?

    I have been looking for a way to track when user's reboot devices. It doesn't appear that Mobicontrol has this ability, but I wanted to ask here in case someone has come across a solution. 

    Android
    7 years ago
  • 0 votes 6 answers

    Import Bulk Custom attributes Solved Locked

    I have mobicontrol version 14.2 and I need to assign custom attributes on my devices. 1. Anybody here who knows the right format for creating the csv file as seen below? 2. I created a csv file via notepad which contains the following: 3. But it seems I got an error when uploading it to the Webconsole Appreciate if someone can enlighten me using above data.

    Android
    7 years ago
  • 0 votes 3 answers

    Controlling Managed Google Play Updates Solved

    Hi, With the introduction of the new managed google play update configuration in 14.2.1. Does anyone know how it's possible to trigger an app update on a device, if it's been marked as 'never update'. I need to be able to check an update before rolling it out to the entire fleet and am trying to figure out the best way to control this. Once this is done, is there a script or something I can send which will trigger the devices to update apps from the playstore? Thanks for your help

    Android
    7 years ago
  • 0 votes 5 answers

    Adding MobiControl agent to battery optimization whitelist

    On Zebra TC75x and TC56 devices running on Android 7.1.2 Nougat with Lifeguard updates 11 and up, we noticed the MobiControl agent disconnecting from the server whilst the devices do have an active internet connection. When the device reboots, MobiControl does as well and stays connected for a few minutes but it'll disconnect soon after. During the staging process of these devices, we add MobiControl to the battery optimization whitelist. We've tested this thoroughly and this works fine. Further testing proved that, once the device reboots, the setting will revert and MobiControl will be submitted to battery optimization and thus will be killed by Android to save power in x minutes, if not in use. Not maintaining this setting is problem 1. Problem 2 is that the MobiControl agent will not reconnect after being killed by the battery optmimization process, unless you reboot the device. I must say we always have a Lockdown screen in place, that might have got something to do with it. Any ideas how we can add the MobiControl agent to the battery optimization whitelist permanently? Devices: Zebra TC75x, Zebra TC56 OS: Android 7.1.2 Nougat OEM: 01-01-49.00-NN-U11-STD, 01-01-49.00-NN-U12-STD, 01-01-49.00-NN-U13-STD, 01-01-49.00-NN-U14-STD MobiControl agent v13.5.1 Build 1234 MobiControl cloud version 14.2.0.2894

    Android
    7 years ago
  • 0 votes 3 answers

    TC75 -> Feature control disable camea when device sleep ? Solved Locked

    Hello all, we have mobicontrol admin in version : 13.3.0.3454 we have some device zebra tc75 with mobicontrol client on version : 13.5.0 build 1677 I have a lock down (authentification / html page) on some device, on feature control i have checked disable camera. That's work fine,  we have do this BECAUSE when device SLEEP after 30 min (time max) , users wake up the device and an icon camera appears ... If users take a picture after it's possible to SHARE IT .. BUT, now the problem is, we need to take picture for the new version of our app... I have checked with a little POC -> app with just a button who take a picture and of course, it's not possible to start the camera .. How to solve this ? Or perhpas How to disable sleep mode ? thanks

    Android
    7 years ago
  • 0 votes 2 answers

    Anyone seeing this entry in MC logs(TC75): Failed to find mounted volume for /storage/sdcard1/ Solved

    I have seen this entry in the MC logs, and I am unsure if it is generating I/O errors. Anyone familiar with this? Specifically on the TC75.

    Android
    7 years ago
  • 0 votes 27 answers

    Settings icon has disappeared Solved Locked

    Hi everyone I've noticed the settings icon disappears from the app menu on a few, not all, Zebra TC56 devices running M/N GMS, anytime after enrolling it into MobiControl. It is not possible to access settings from the pulldown menu either. Has anyone else seen this issue? Devices: Zebra TC56 OS: Marshmallow and Nougat with GMS MobiControl: 13.4 Agent: 13.5.0.1496

    Android
    7 years ago
  • 0 votes 2 answers

    Zebra TC75 Kiosk mode select text -> display share option Solved

    Hello all, we have mobicontrol on version 13.3.03454 we have some device zebra tc75  under android 6.0 with client mobicontrol on version 13.5.0 build 1677 We have a profile who has lock down with authentification. On the lock down -> html page, we have some title text and a image. when user click on the image we open an app. If we press the TITLE text on the lock down after perhpas one or two second we can see a little menu appears with some options as SHARE. If i click on share, a popup is show (application chooser) with these app :  - android beam - bluethooth - email - gmail - .... How to avoid this problem ? thanks for all

    Android
    7 years ago
  • 0 votes 3 answers

    Zebra TC75 not detected via ADB interface in Android Studio as connected device. Solved

    Hi, I dont know if this is the right forum, but I figured someone might have run into this. I am trying to do some troubleshooting on a TC75 in Android Studio. However despite that my Zebra device is actually connected on ADB, then it is not listed as a device in Android Studio (see attached screenshot). Any ideas? I've been through resetting ADB service, reconnecting, restarting etc.

    Android
    7 years ago
  • 0 votes 1 answer

    Update over Wifi only (Managed Google Play Account)? Solved

    1. mobicontrol version 14.22. Android Enterprise Work Managed DevicesInquiry:When choosing Update over Wifi only on MGPA profile option, does it include google related updates such as Google Services, Google play, etc.?

    Android
    7 years ago
  • 0 votes 9 answers

    Is it possible to download folders to a device? Solved

    Hi,  I want to be able to send files to a device over WiFi but there are quite a few sub folders in the files i want to send over.  Is it possible to send over all of the files included in the sub folders and the folder structure also?  thanks Josh. 

    Android
    7 years ago

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