TC75 -> Feature control disable camea when device sleep ?

Solved Locked
C
Christophe
Post & Telecommunications Luxembourg

Hello all,

we have mobicontrol admin in version : 13.3.0.3454

we have some device zebra tc75 with mobicontrol client on version : 13.5.0 build 1677

I have a lock down (authentification / html page) on some device, on feature control i have checked disable camera.

That's work fine,  we have do this BECAUSE when device SLEEP after 30 min (time max) , users wake up the device and an icon camera appears ...

If users take a picture after it's possible to SHARE IT ..

BUT, now the problem is, we need to take picture for the new version of our app...

I have checked with a little POC -> app with just a button who take a picture and of course, it's not possible to start the camera ..

How to solve this ?

Or perhpas How to disable sleep mode ?

thanks

device wake up

Edited 6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

As your own app needs to take photos,  you have to leave out feature control option of  disabling camera.

Then find out the name of the camera app that can be activated in sleep mode, and use application-run-control policy to disable it based on its bundle-ID.

Solution
MD
Matt Dermody Diamond Contributor
6 years ago

Are you managing the TC75s with Android+ or Android Enterprise? I'm assuming Android+ since they're the 75s and not the 75Xs but if you are using AE then you could maybe leverage the option to disable the keyguard camera:

C
Christophe
6 years ago

Hello raymond, matt,

thanks for your knowledge sharing ..

@matt we used android+

thanks for all