Zebra TC75 Kiosk mode: Enter coma display setting on google keyboard

Solved Locked
C
Christophe
Post & Telecommunications Luxembourg

Hello all,

we have mobicontrol on version 13.3.3454

we have device zebra tc75x on version 6 with agent on version : 13.6.1476

enrolled by android +

we have profile with lockdown and authentification.

That's work fine.

After an audit of security some users can by pass the lock down by just press the COMA on google keyboard.

I join a print screen of the step.

Anyone has some idea about how to find a solution for this ?

what we can do ?

thanks for your time

Edited 6 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
6 years ago

Documentation for EKB is available here:

http://techdocs.zebra.com/enterprise-keyboard/2-0/guide/about/

Most Zebra devices now have EKB pre-installed as a system application so you don't need to install it but you can use StageNow MX in order to enable it, configure it, and set it as the default input method.

Solution
MD
Matt Dermody Diamond Contributor
6 years ago (edited 6 years ago)

Are they just pressing Comma and Enter as the password? Or is the problem that they're hitting that settings cog and getting out to a Settings app? It looks like the cog/gear is also circled.

If I was security auditing the devices I would probably fail them for using the Google keyboard in the first place. You can use the Zebra Enterprise Keyboard as a more locked down and remotely manageable alternative and it presumably won't log everything your users key in and send it to the Google servers ;)

C
Christophe
6 years ago

Hello matt,

users just press the coma while more than 1 second, after this time the rear wheel icon appears.

I've try to change the language of the keyboard but same result ..

How we can use zebra entreprise keyboard ?

Is it possible with devices who are enrolled with android + ?

thanks for all Matt

C
Christophe
6 years ago (edited 6 years ago)

Hello matt,

thanks a lot for the link and the information.

I will looks in a few days and come again for tell if it's work

have a nice wkend

C
Christophe
6 years ago

Hello matt,

The entreprise keyboard works nice but is it possible to disable emoji ?

I have the version 2 of the entreprise keyboard and i've look inside these setting but nothing found ...

thanks again

C
Christophe
6 years ago

Hello all,

@matt -> i'm trying to make a procedure for to deploy the configuration of the zebra keyboard with stage now.

I have a little problem..every time after stage now has run ..when i try to type someting it's the google voice who appears..

for to disable google keyboard and enable zebra keyboard i have make a profile with stage now

add UI MGR for disable google keyboard

add ENTREPRISE KEYBOARD for to add some parameter of the entreprise keyboard

add UI MGR for to enable the zebra keyboard on all application

but every time it's google voice who appears ..

here is it the xml file result :

any idea ? my device is zebra tc75 under android 6

thanks a lot

MD
Matt Dermody Diamond Contributor
6 years ago

Can you share a screenshot of what you are seeing? The EKB does have a voice dictation option built into it that leverages Googles STT engine so that might be what you're seeing. That voice input should be able to be disabled from MX as well.

C
Christophe
6 years ago

Hello all,

@matt -> thanks for your support

here is it a screen shot after have run the stage now barre code

If i look into settings, language and input -> actual keyboard is set to google voice !

i think the stage now is correct 

a) disable google keyboard apps

b) enable EKB for all apps

i will try to disable google voice also and see what happen ..

if you have a correct step i must to follow for disable google and enable zebra keyboard don't hesitate to publish it ..

Thanks a lot matt

C
Christophe
6 years ago

Hello matt,

don't lose your time ..I've find the problem...

Of course it's was a problem between the chair and the computer :) :) 

when I read the document I've seen how I can disable the google keyboard with stage now

-> appMgr -> disable google keyboard

without READ ALL the doc about zebra keyboard I have add :

-> appMrg -> Enable zebra keyboard

but it's not correct all ...

for to activate zebra keyboard all is configure into UIMgr 

Thanks a lot for your time and sorry for my mistake ..