There's a new home for Articles. Find Articles on Our Product Support Page.
Hello i am trying to utilize speed control on a tablet, the lockdown mode is working correctly but i want the speed control to active and allow 3 apps to run while it is active. main one is google maps but the two others need to be active in the background or able to be switched to. when the speed control activates it only shows google maps, there is no option for me to move to the other apps. does anyone know if i need to add these 2 extra apps to the template in order for them to work during speed control. below is the configuration of the speed control and im using the default dynamic template Thanks Noah
Hi SOTI I try to create profile for Lockdown with condition In generally if device online lockdown is off If device offline more than 3 days (I use out of contact), Lockdown is On. if device come back to online, Lockdown is off by automatically I have 3 profile 1. lockdown profile 2. profile for check when device out of contact; script is notify kiosk on 3. profile for check when device online; script is notify kiosk off + out of contact 10 minute , but i stucked Lockdown is On (Because of condition 2) but when comeback online lockdown is not off
Hey Everyone, at the moment I am testing with an Zebra Android 14 device to find a solution for my "admin logout" button. It is displayed in my lockdown to leave it with the admin password. Since I updated the device to Android 14 the intent which is behind this button isn't working anymore. I use this intent: #Intent;action=net.soti.mobicontrol.admin.PASSWORD_DIALOG;i.dialog_type=1;endDoes anyone know which one I have to use with Android 14 or have another workaround? At the moment I put a .cmd file on the device which gets executed when I press to button. In it is the script: "_adminmode on". Unfortunately I don't have to enter the admin passoword anymore which doesn't fit the use case. Thank you for your help!
Hello everyone, Hope you're having a good day. I'm trying to combine most of our tenant's lockdown templates into a single dynamic one we can use for both horizontal and vertical Android terminals. Of course, I started testing the SOTI dynamic template. However, I ran into some issues. Nearly all our tenants want as much space for apps as possible, so just a background and some device information at the bottom of the screen. I'm not good at all with HTML and the whole template doesn't fit into ChatGPT, so I messed around, but never ended up at the result I want. Currently, I've deleted the header and footer blocks at the top of the template, and adjusted height and padding values until I ended up at something slightly acceptable. Not even close to production-ready though. Especially because its still broken in landscape orientation(see below). I would really appreciate some insight into if this is the right way to accomplish my goal, or if there's a better way to get a clean dynamic template. Thanks in advance, KarelCaptureTech B.V.
Hi, Did anyone manage to create a lockdown for Getac tablets to include the widget from Getac Settings to change the mode of the touch panel?
Hi, We have received new batch of devices (Honeywell CT45XP), which should be installed for our field service management system in order to replace some old devices. Installation is very smooth with QR. The profile is configured with lockdown with few apps only allowed. The problem is that all apps are killed after returning to lockdown screen. And because of this behavior, our main app returns to login screen which leads to loss of previously entered data. Both Lockdown modes are tested, and even in Admin mode, no app is found in Recent apps. Apps are killed immediately after being sent to background. Any suggestions?
Hello, Is it possible to add "OEM Version" information in lockdown template, like device name with %DEVICENAME% or Mac Adress with %MAC%?Thanks for your help
Hello, Is it possible to add "Network SSID" name in lockdown template, like device name with %DEVICENAME% or Mac Adress with %MAC%?Thanks for your help
Dears,I'm facing an issue on new devices running Android 14, Samsung Galaxy Tab Active 4 Pro.Agent Version: 2024.0.5.1062MobiControl Version: 2024.0.1.1020I have a profile applied, with Lockdown and Camera and Gallery added to the Lockdown screen. Both apps has been enabled with script enable_system_app com.sec.android.app.camera/com.sec.android.gallery3d. However, when trying to open a camera, I got a pop up that "Security policy preventing use of Camera". Camera is enabled in feature control. I do have the same device running Android 13, enrolled with the same profile, where this issue is not present.Does someone faced similar issue, and have a solution?Best regards,Wiktor Mlynski
Is it possible on the Lockdown screen for it to behave like any Android/iPhone device does when there is a text message you have not read or a phone call you have missed and shows the number over the SMS/Phone icon? I have the Lockdown pointing to the default Android dialer (com.android.dialer) and using the default icon but when a device misses a call the only indication is the small phone icon in the top taskbar. Interested if there is a way around this no matter how creative.
I have successfully configured and gotten the needed url to work in chrome using: intent: myurl.dev.odoo.com#Intent;scheme=https;package=com.android.chrome;end and/or browser:// myurl.dev.odoo.com (also needed to define chrome as an allowed app with Launch://com.android.chrome) BUT: It does not work in SOTI browser as the link requires camera access and SOTI browser sends the allow camera message to the background. Using the above solutions, users have Chrome with full access to the internet, very much not wanted. Is there anyway at all to get browser launched camera permission to work in SOTI browser? The solutions at the start were the work arounds that I found discussed in the forums. Failing that, how to: 1) hide the chrome button in the SOTI Browser app allow list? 2) manage chrome to create an allow list?
Hi, Today I enrolled 3 new devices in my SOTI instance - Honeywell CK65 with Android 13, Agent Version 15.1.5.1049 I have configured a lockdown on all of my devices (around 5000). On these three devices (which are the only ones with this combination of model and OS version) I cannot access the admin menu by long-pressing the back button. I made a long-press, but nothing happened. Do you have any suggestions on how to fix this?
Hello,Following the update to Android 14 on our managed Samsung devices, we are getting a net::ERR_UNKNOWN_URL_SCHEME when trying to access the wifi app using the action ''action://CONFIGURE_WIFI'' in lockdown mode.Is there any workaround or fix to this? I've tried sending intents with ''android.settings.WIFI_SETTINGS'' without luck.Thank you,
Hi! We use an Android app (Aims Manager) which launches a browser window for sign-in. When configuring the device with Lockdown mode and adding this app only, the pop-up browser gets blocked unless I add the sign-in URL as a Home Screen Item. Is there a way to grant access to this sign-in URL without creating a dummy Home Screen Item?
Hello, I have an issue with launching preinstalled apps from lockdown feature. It gives me the error "Package not found" even though the app shows in installed apps of the device. Apps that I installed as packages run fine (such as SOTI surf). To be specific - EDA52, trying to launch://com.honeywell.settings Any ideas?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points
Highly experienced members with valuable inputs. Should have more than 700 points
Beginners taking the initiative. Should have more than 500 points