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I'm fairly new to MobiControl so I'm wondering if it's possible to run some sort of maintenance on Android devices by sending scripts etc. Some problems the users are facing with their devices are not resolved by a simple "reset" script. Is there some sort of built in feature available by Soti? Or do I need to use an app like "Device Maintenance" the built in app by Samsung? If it has to be an app then is there a way to automate the process using MobiControl instead of having to do it manually? I looked at some help documentation provided by Soti and I was able to run "Device Maintenance" by starting the activity using "Start com.samsung.android.lool" but all that does is open the app. Is there a way to use a script to interact with the app and have it scan + fix any issues it finds or am I asking for too much?
Hello all, i have a tablet Panasonic FZ B2 under android 6.0. On production , on some tablet we have the mobicontrol agent on this version : 13.33.1010 who is installed. I would like to get it ...but i can"t find it on the tablet ... Normally, all apk who is installled on a device can be find on sdcard / android / data / I'm not an expert but i remember have read this on stackoverflow :) well, i would like to get an old client mobicontrol version number 13 33 1010 but i can't ! I've try to download on soti web site some old APK but the version 13 33 1010 doesn't exist .. Any idea about how to get this apk ? thanks for your time
Hell all, I work with a tablet Panasonic FZ B2 under android 6.0. On this tablet , BEFORE we have a short cut who launch an URL ... For some security reason, we have create a lock down (html page) who contains just Href tag. We open this Href with SOTI SURF ...because with browser soti surf URL Address bar is hide ... All works fine ..great .. I have question about the standard about soti surf and chrome. Because our private web site before was used with chrome and TESTED with this chrome browser. Could you confirm that soti surf browser has the same html standard than chrome ? Or it's better to test the URL with soti surf BEFORE to push the lock down in production ? thanks for all
I was told by the sales rep who set us up with our trial that we can use MobiControl to configure granular settings such as the synbology settings and enterprise WiFi settings (Channels enabled, band selection, etc..) on out Datalogic DL-Axist device. I'm not seeing those settings anywhere. Is this not possible?
I'm working on a trial license performing a POC to see if MobiControl would be a viable solution to meet our needs. I've created a profile. configured various settings, enrolled a device to the profile, created a package with SotiSurf, added it and deployed it to the profile I'm testing with and it did install to the mobile device. While I do see the SotiSurf app was deployed to the device, I'm not seeing any of the customizations I've made via the MobiControl app itself. I'm expecting it to display the deployed SotiSurf app locked down in Kiosk mode, however it doesn't show the app in there and if I go to Device Configuration --> Profiles, it reads "Failed to retrieve list of profiles". I've read multiple articles online on how to configure this and I believe I've followed them correctly. Anyone have any ideas?
Hi! We need a way of changing the Managed Google Play account after a device has been enrolled. This is specifically needed when migrating devices between environments since one Managed Google Play account can only be active for one environment. Do you have a solution for this?
Hey Guys, found this downloadable Soti Plugin for Zebra TC20 & Oreo Devices which says Android+ Functions for Android Enterprise. Can anyone explain to me what this means? Does Android Enterprise now supports more Script Commands ? I've tested a bit but can't figure out which functions are now added Many Thanks
Hi I am trying to factory reset an Android 8 device (2 actually - a Samsung XCover4 and a Samsung Tab Active 2) which previously had email accounts on them. After the factory reset it wants us to put in the previous user's email when I would normally enter afw#mobicontrol. As a result we cannot re-enrol the device back onto MobiControl How do we force a reset so is does not need the previous user's email account? Thanks Eddie
Hi, I'd like to blacklist some applications on my Android Enterprises devices. I cannot find the option to do it via a profile (like Application Run Control for Android+). Can you help me out, please? Cheers, Michal
Hi I need to disable the data usage waning, which for our usage happens fairly quick. Settings - Network and internet - data usage - mobile data usage - uncheck set data Warning. The one that I mean is this one: https://www.wikihow.tech/Turn-Off-Data-Usage-Warnings-on-Your-Android Any ideas?
Hi I need a command to type in a postinstall script to set Chrome as default browser. Basicly automating that the users has to choose a default browser. Feature control or something else is fine too, I just havent been able to find it. Its Samsung Galaxy S8 and S9 devices. Its Android Enterprise devices. Anyone know how to?
Hi, We want to be able to erase browser(surf) stored data, from a share devices locked down in KIOSK mode(see screenshot). Specifically the user needs to be able to trigger a 'logout' after end of shift. Devices are enrolled via Android Enterprise(Device Owner). Solution #1:Deploy a script file and run from lockdown with scriptcommand. wipeapplication or kill_application. However both script commands appear unsupported(log displays script command as unsupported). Solution #2:Invoke an action in lockdown items. action://clear_cache...etc. However this only seems to support configuring wifi/pw change: https://discussions.soti.net/thread/are-they-any-other-mobicontrol-actions-possible-to-be-used-from-the-kiosk-mode-lockdown/ How do I go about this?
Hello, I am trying to figure out how to change preset values for the settings that I'm allowing with the Settings Manager on AndroidPlus devices. I would like to change the preset of screen timeout to 5 minutes and it say "You can add preset values for any of the settings using Feature Control." The only feature control I see is under Restrictions and that doesn't have any screen timeout settings. Am I missing something? We are running MobiControl version 13.3. Thank you, Sean
I use EHS (Enterprise Home Screen) to lockdown my devices. What would be an easy way to tell the device to use EHS as the default launcher. Is there a way to do it in SOTI. Thank you
Does Android 9 officially supported ? I'm mostly interested in Android Enterprise (Manged Device) solution. What features are supported ?
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