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Hello, I want to update the Memor K with the newest Android Update. I found the intent: intent:#Intent;component=com.datalogic.systemupdate/com.datalogic.systemupdate.SystemUpgradeService;i.action=2;S.path=/sdcard/MemorK_Update.zip;i.reset=0;i.force_update=0;end; But this intent didn't work. The Device show me a that the activity couldn't be found. I created the intent in the Lockdown. Can someone help me in this case? Best Regards Simon
Hello everyone, I have a problem when enrolling a Samsung A02 device, I have tried to enroll using the AFW and QR CODE methods but the results are still the same, namely ELM status pending, I have tried sending the reset_elm_license script but it doesn't work, Is there another way to solve this problem?
Good afternoon, We have several Zebra TC56s/TC57s that run either Android OS Version 7.1.2 or 8.1.0. Between all of them, I see several different DataWedge versions. I tried looking it up online but I cannot seem to find what determines what DataWedge version is running on these different devices or how to force update them. Is this something I can do manually or is there some sort of process I can perform to get these on the same version? These are Android Plus devices. Device Android OS and DataWedge combinations TC57 - Android 8.1.0 - DataWedge 7.4.44 TC57 - Android 8.1.0 - DataWedge 7.2.5 TC56 - Android 8.1.0 - DataWedge 7.0.4 TC56 - Android 7.1.2 - DataWedge 6.8.50 TC56 - Android 7.1.2 - DataWedge 6.8.54 Thank you!
Hello, I have a Samsung phone that is pin locked from an ex employee. when attempting to perform a manual factory reset, the option is not available on the list in recovery mode on the device. Is this something that gets altered by the Mobicontrol console for Samsung devices. when you select the prevent factory reset option in device profile? the device cannot connect to the server for me to perform any script commands. Samsung Galaxy X Cover Pro Android Enterprise Zero touch enrollment Work managed device with Managed google play account Console version 15.2.3.1033, cloud based. I have been told by support that this is a Samsung issue. I'm asking for a second opinion because other android devices I have in production have that option on the list. Any help is appreciated. Seth Spears
We have to integrate some Android 10 and 11 solutions to our environment. There are some solutions which parameters we would like to set by MC console. Some of this parameter demand information that is available by MACROS as %IMEI% or by custom data. I could not find a way to create a .ini file or .xml file in the device that could receive such values, but we may see the information reaches the device, because in the lock down menu it shows as passed. Is there a way to an app request to MC agent a custom attribute or values such IMEI ? Is there a way, by script ou rule, to write a file, which content includes the IMEI and Custom:Data? Up to now, my solution has been to create a filesync rule and, by its post sync script, rename it to the %IMEI%.xxx (%IMEI% could be any macro I want to share, including custom attributes or custom data) The application in the device searchs for the .xxx file and by checking its name finds what would be the content. Other way was to pass it by send intent command, but I could not find how to do it in the lockdown launchers. If there were a way to the app inquire directly to the MC agent, it would be better.
Hello, I have several Zebra devices (TC20, TC25, TC26 ...), for which I have created different profiles (Android Enterprise) in Kiosk mode (Lockdown). In all of them, I install Datawedge and the configuration profile, using a package The thing is, I can't get the profile to copy correctly to the location I want, so that it self-applies. Routes: (Image1) Source: D:\_SOTI_\DEVICES\PDAS\TC25\Configs\Datawedge\dwprofile_TC25.dbTarget: /enterprise/device/settings/datawedge/autoimport/datawedge.db or Target: %sdcard%/Android/data/com.symbol.datawedge/files I can't get this file to be copied to the specified destination! I also tried to perform a rule and it does not transfer to the desired location either. (Image2) Thanks ■------------ Hola, Tengo varios dispositivos Zebra (TC20, TC25, TC26...), para los que he creado diferentes perfiles (Android Enterprise) en modo Kiosco (Lockdown). En todos ellos, instalo Datawedge y el perfil de configuración, mediante un package La cuestión es que no puedo hacer que el perfil se copie correctamente a la ubicación que yo deseo, para que se autoaplique. Rutas: (Image1)Source: D:\_SOTI_\DEVICES\PDAS\TC25\Configs\Datawedge\dwprofile_TC25.dbTarget: /enterprise/device/settings/datawedge/autoimport/datawedge.db or Target: %sdcard%/Android/data/com.symbol.datawedge/filesNo consigo que este fichero se copie en el destino indicado!También intenté realizar una regla y tampoco se transfiere a la ubicación deseada. (Image2) Gracias! ___________________//______________________ Image1 Image2
Hi everyone, Recently I enrolled around 90 Samsung A01 devices for 1 of my client. I enrolled it using AE through Zero Touch portal. My Mobicontrol version is 15.3.0.6711 After enrollment i found out 1 device can't do Remote Control. The API that showed only Remote View. It's weird because the rest of the device all can do Remote Control. Anyone experienced this before? Maybe someone has suggestion to my issue.. Thanks & regards, Randy Saputra
soti v 15 agent v 14.5 android 10 device honeywell ck65 we have lockdown page lockdown = native, native notifications on we have on lockdown page two items, outlook and an internal app while on Lockdown page the "outlook" will show fine in the notifications bar however when I open our internal app the "notifications bar" is hidden the app seems to "hide" the notifications bar? I've turned on activity suppression from native but that still doesn't do what we need. I want the notifications bar shown while that internal app is loaded, otherwise the user can't see when an email is received, although the sound is heard here is another pic while in app, no notification bar is showing Update: further testing, when the "floating home button" is disabled, as in the screen shot below, the "outlook notification" above will not show, however when "floating home button" is enabled it will show as above in the first pic only, doesn't fix my original question though, on my zebra mc9300 when floating home button is enabled, it actually shows that floating home button but this may be a feature of android 11 because these ck65 have android 10
Is there a script (or other method) I can send to a device to have it beep or make some sort of noise? We're trying to implement some steps to find devices that employees "hide" in the warehouse. Devices are all MC930B and MC930B Cloud Mobicontrol v15.2.6.1006 Android v8.1 SOTI Agent v14.4.6.1001
Info:Samsung Galaxy Tab A SM-T580Mobicontrol Agent 14.0.0 Build 1579SOTI Surf 14.3.2 Build 152 Hello, I have been working to try and get SOTI Surf to open a website in kiosk mode to create display tablets. Loading SOTI Surf automatically was no problem. However, shortly after SOTI Surf turns on, the Mobicontrol Agent shuts down. After this, the device goes offline in the SOTI Mobicontrol console and cannot be managed or remotely controlled until someone goes to the tablet, closes SOTI Surf and reopens Mobicontrol Agent. I was searching around and I can't seem to find any past solutions to this issue. Any help would be appreciated.
We run a transport app that runs the whole time and requires a new apk every few months. I'm looking for a way to be able to deploy this update in in some sort of self install capacity and I fear that self install via the mobicontrol would be a little bit difficult for some operators. Currently if I deploy an update of said app while it is use it logs out of the app which is problematic if they currently have a job dispatched.
I'm trying to use google drive as a PDF/Newsletter reader. If I try and open it Mobicontrol says "This action is disabled by Mobicontrol"I am a new user so any ideas on how to make this app allowed would be greatly appreciated.
When I remote to some Zebra TC21 devices running Android 10, it looks that the device is in sleep mode, with only the date and time shown, and it does not respond to any clicks; in other words, we can't swipe up to unlock it. Is there a known cause or solution for this? Thank you very much. Warraq
Is it possible to configure / set the Display Size of all device over Mobicontrol or any Script ? thanks in Advance
Hi, we would like to be able to let users take pictures with camera app and then share/send them through the installed outlook app. At the moment we are receiving error: "can't share pictures while screen is locked" Any idea how to bypass/solve this error ?
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