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Hello, We have some Android+ devices enrolled in a Mobicontrol server. We need to migrate these devices to another server, how can we do this ? Thanks, Thomas
Hi All, Is it possible to create a report which shows the statuses of a specific profile (Installed, Pending, etc.) on the members of a device group? MobiControl version: 14.1.0.1152 Thank you in advance,Csaba
Hi , We are using lockdown feature for our android plus devices and i would like to add to the screen the connection type currently in use. I found the macros to display the ip or SSID of the Wi-Fi network but i would like to display the connection type ( 4G or Wi-Fi ) . Is there any macro to do that ? Is there a list with the macros that i can use ? Thanks
Is there anyway to get the Android Plus device name and write it to a file and call it device.name and place it in a specific folder? Using MobiControl v13.4 For some background info. We use an inhouse app that uses 2 files for configuration. To preconfig the app if I upload both files before hand and then install it works fine (either upload manually or via a profile, profile is our preferred method). The problem is one of these files is supposed to match the Mobi name. This is not something I know how to preconfigure when uploading to 400 devices. Can anyone suggest a way to write the device name to a text file prior to installing the apk? Ideally doing it through a profile/package would be preferred as that way it can be deployed as a required package by our profile.
I managed to find a very useful post on the forum explaining how to use datawedge autoimport functionality. It partially worked for us: the file gets copied into /enterprise/device/settings/datawedge/autoimport/ location and the profile installs (reinstalls) AFTER the reboot. I could not get it to work without rebooting the device. HOWEVER, the profile then does not scan any barcodes!!! The app we use on our guns runs fine, the scanning is recognised (it bleeps when it reads the barcode) but nothing gets populated into the field. If I use exactly the same profile file as the one located in autoimport to manually import datawedge profile, everything works just fine. This makes me think there's nothing wrong with profile file itself. But I've no idea what else could be causing this weird behavior. Any ideas?? Device used is Zebra TC20 and TC51, both running Android 8.1
Hi, We had a licence for SOTI and a management decision was made to not renew the licence earlier this year. I now need to remove SOTI from the devices in a managed way and wondered how to achieve this. Cheers
Hi, is there anything to get Custom Attributes working in Filesync Rule (Server File / Folder Name)? Works: %ROOT%\Certificates\ %ROOT%\Certificates\123.cert Doesn't work: %ROOT%\Certificates\%MCCustomData:Store Number%.cert
We have MobiControl version 14.2.0.2894. I have two questions regarding Android 11. 1: We have a File Sync rule defined for nightly sync of data. Will this still work with the new restrictions of Android 11? 2: We have a local DB which we would like to preserve across app updates. Will this be possible? According to the documentation, Android will delete all files related to the app during uninstall.
There have been many requests for AE device, to get this feature (watchsetting on) back. Will it come back or will there be something other to get the setting names?
Hello, I'm trying to create a lockdown profile with an in house app and Google Maps as well. I have the path to the in house app but am struggling to find the path to have a shortcut for Google Maps. Does anyone know the path to launch Google Maps. Is there a listing of built in Android apps somewhere? Thank you and take care, Chris
Hi all, we have found following problem: We set a device pin with script during device enrollment. Now something strange/bad is happening. If the device is locked (standby etc.) and you delete the device in Soti. The device gets a rollback (correct). But if you now want to unlock the phone, it's impossible because the pin request is still there but no Pin will be accepted. In my opinion there should be only 2 cases: - old Pin or - no Pin request
After some play aroung with application restrictions but not removed anything looks like that some native apps where uninstalled. Any ideas ?
Has anyone managed to create and deploy a package where the application has split apk'sThese are android+ devices, we manage the installs via packaging the apk and deploying them to the devices, We do not use google playstore nor application catalogue My normal process I installed an app from the playstore on one device, that ensures it is compatible and it works. I then use ADB to extract the apk from that device. I package the apk in package studio, import it to SOTI and deploy it to my estate. However, I have found that the latest release of the app, is now in 4 files base.apk split_config.armeabi_v7a.apk split_config.en.apk split_config.tvdpi.apk I have tried adding them all to a package, but I get an IO Error when i try to deploy package via a profile The device giving me the IO Error previously had the application installed but since been uninstalled. I would assume that the installation order of the split apks are important, but I am not certain what is the correct order or how to set which order they are installed in package studio I would assume that the base apk would need installing first then the split_ files in turn The question is more, has anyone successfully installed and application with split apk's using mobicontrol? Searching the web, there are 3rd party apps such as SAI Split APK Installer which can install them, but that is not a solution for me. I want to use SOTI Mobicontrol to do it Thanks in advance for any info Edited to clarify
Hi everyone, we are currently staging some AE devices with Honeywell Enterprise Provisioner with enrollment ID. In contrast to the staging method with INI file during the staging process we have to click on "Next" and "OK" while the device is preparing for WorkManaged device. Why? What is the difference to the AE staging method with INI file? Is the device connecting to google? If yes: Why does it connect to Google at this point of the staging process?
Hi, is it possible to use an Alert Rule with Macros? For example We have .ini file on the device which contains the hostname for example "abc123" I want to raise an alert if the following happens Hostname.ini is not equal to %hostname% --> so the hostname the device itself has. If this alert gets raised, I want the device to start a script with which the hostname will change to the correct one. I cannot find any information, if the alerts are possible with macros. Thanks for any ideas how to proceed with this.
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