Community - SOTI MobiControl

Community - SOTI MobiControl

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iOS Discussions


  • 0 votes 3 answers

    iOS screen sharing issue

    Hello, I'm testing screen sharing on iOS, when I started the recording, mobicontrol app say: "Connection to MobiControl cannot be established. Please enroll the MobiControl agent before starting the screen recording session". Thank you, Filippo

    iOS
    7 years ago
  • 1 votes 5 answers

    APNS certificate expired warning is really annoying - can I remove the entry from the database?

    Does anyone know how to locate the APNS certificate in the database? Or an alternate solution to removing the APNS expiry warning every time I log into MobiControl.  Thanks

    iOS
    7 years ago
  • 0 votes 2 answers

    Problem MDM status update (ios)

    Good Morning, Is there a problem with the connection between the ios devices and the mdm system? The last connection that appears in "MDM Status Update" is today at 10 for all IOS devices. Thanks Regards

    iOS
    7 years ago
  • 0 votes 5 answers

    IOS Full Device Remote Control

    Dear Friends, Iwant to ask you about IOS "Full Device Remote Control" when I start scrren Recording, and when connection to Mobicontrol Has been established. Why Connecton status is always Disconnected and remote View is always off ? And I wish have a compete process of Full Device Remote Control. Best regards

    iOS
    7 years ago
  • 0 votes 2 answers

    Telecom Expense Management rules

    I would like to ask for your help about the non-functioning of the Telecom Expense Management Rule on IPAD Terminals Ios: 12.1.I can not see the alert that must trigger after exceeding the threshold value parameter. knowing that the data consumption is found both on the terminal, and on the report of this type

    iOS
    7 years ago
  • 0 votes 5 answers

    Can enrolled devices upgraded to the forthcoming iOS12 stay under full control in an old (v10-v13) implementation using 1024-bit MobiControl Root Certificate?

    Forthcoming iOS12 requires all MDM/EMM solutions to use an SSL certificate with minimum key-length of 2048-bit and using at least SHA2 hashing.  Is there similar new requirement(s)  for the root certificate in the MDM server?    In particular, can all iOS 10/11 enrolled devices stay under full control by a v10-13 MobiControl server using length-1024-bit self-signed root certificate, when such devices are upgraded to iOS12?

    iOS
    8 years ago
  • 0 votes 1 answer

    iOS Work-Profile Solved

    Hi,I am comparing containerization between Android and iOS. They are seems to be different on how it works. Can somebody tell me how does iOS works in BYOD? How does it sandbox applications? Test scenarios for BYOD features:1. Android      *Disable Screenshot - only applies when Work-Profile apps are running foreground.     *Disable copy/paste - restrict user from copy/paste text or files from Work-Profile to Personal-Profile or vice versa.     *Download attachments files from Work-Profile apps - apps are stored only on Work-Profiled File Manager. 2. iOS     *Disable Screenshot - applies on both Personal and Work Profile. I think this should not be implemented on BYOD.     *Disable Managed to Unmanaged Data Sharing - I copied text from Managed Chrome-app and successfully pasted it to Unmanaged Notes-app.    *Disable Safari - it applies on personal-profile Safari browserConclusion:iOS doesnt have sandbox feature the way android has. It does not separate work files/apps between personal-profile and work-profile. Enrolling unsupervised ios device into Mobicontrol only gains you to have limited control on the device but not necessarily mean deploying a work-profile. I'm open for corrections. Comments are much appreciated! 

    iOS
    8 years ago
  • 0 votes 1 answer

    Email Config on iOS (POP and IMAP)

    Hi, I failed to configured email settings of iOS BYOD via Mobicontrol. The logs from Webconsole says 1. Profile "Email" failed to install, because all of its payloads cannot be installed.Anyone with same scenario? or should we say preconfiguration of email settings is only applicable to Supervised devices?   Thanks!  

    iOS
    8 years ago
  • 0 votes 1 answer

    When it is estimated to have the remote control Mac computers?

    With which version of Soti MobiControl can we have this operation

    iOS
  • 0 votes 1 answer

    What are the MobiControl requirements to support the enrollment of iOS 11 devices? Solved

    iOS 11 has introduced changes that are not compatible with older versions of MobiControl.

    iOS
    8 years ago
  • 1 votes 1 answer

    On some of my users' iOS devices, after the user updates a Suggested application on the device, the application fails to launch. Why does this happen? Solved

    I have deployed these apps as "Suggested" applications in my App Catalog Rules, so the user must navigate to the App Catalog webclip in order to install/update these applications.  When an update is available, they click on the "Download" button next to the application.  However, on some of my users' iOS devices, after the application is updated on the device, the application fails to launch.  Note that although it only affects some users, this has happened when updating any of the applications in the App Catalog, so it is not application specific.

    iOS
    8 years ago
  • 1 votes 3 answers

    A few of my iOS devices never (agentlessly) check-in with MobiControl. How can I troubleshoot these devices?

    If a device is not able to check-in agentlessly with MobiControl, it essentially means it cannot be managed.  It would be nice to have a troubleshooting procedure for this kind of scenario.

    iOS
    8 years ago
  • 0 votes 1 answer

    How to handle iOS app updates through VPP? Solved

    How can we handle updates for enterprise apps, app store apps through VPP.

    iOS
    8 years ago
  • 0 votes 1 answer

    For an iOS device, can an end user setup the same corporate email account on his own if SOTI has pushed the email account settings from the console/portal?

    Can an end user setup the same corporate email account on his own if SOTI has pushed the email account from the portal?

    iOS
    8 years ago
  • 1 votes 1 answer

    Can I enroll my iOS 11 devices into SOTI MobiControl? Solved

    Due to the imminent release of iOS 11, customers/partners may want to know SOTI MobiControl's support for the new OS.

    iOS
    8 years ago

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