Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 6 answers

    import contacts.vcf on Android Enterprise

    Yesterday we released the 14.5.0 Agent which has a silent VCF Importing Script feature. Format of the Script is:import_contacts_vcf <filePath> 1/00 = Add contacts to existing contacts1 = Replace existing contacts with the new contacts of the vcf file The Contacts should import silently and this script is supported for Android Classic and Android Enterprise. If you're unable to use our new Script command above, here's a fresh link for you: https://sftp.soti.net/public/file/RXWY2g2U4Eib0oXvbZNy8A/Contacts_Import%20(4).apkP: Ej=1SUQ0p!q+0c Source - https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/v145/android-enterprise-agent-maintenance-releases/ Regards, Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net | I read this and a whole load of other posts on importing contacts. Still I did not find an answer that worked. I can't use any of the file links of the APK. Do you have a new one? The import_contacts_vcf script only imports the first contact included in the VCF and then stops. the 0 and 1 options do what they should. I am using an export of an google contacts list exported to vcf.

    Android
    5 years ago
  • 0 votes 1 answer

    How can I run the "Wifireconnect" macro from Javascript

    As I understand the Wifireconnect is a macro for the legacy language of mobicontrol. But is there a way to reference it or use it in javascript instead?      

    Android Scripting
    5 years ago
  • 0 votes 1 answer

    Including a last known location in a log

    My current script is a log saying that %Devicename% has initiated a wifi reconnect, then uses the wifireconnect macro. But I also want to include the last known coordinates before/as the script was ran. Currently I have to match timestamps with the collected data section but I'd like my log to say %Devicename% has initiated a wifi reconnect, last known location was (Latitude and Longitude).

    Android Scripting
    5 years ago
  • 0 votes 4 answers

    How to trigger an alert when user change its PIN code or pattern

    We have around 2600 Samsung A10S devices with Android Enterprise Agent. Since such devices has been upgraded to Android 10 and Android 11, we have faced a raising cases of devices locked by a unknown PIN. As the devices are no longer being connected, we are not being able to reset its PIN. In all the cases end user swears that they have not requested t change the PIN. Looking in the device log, we may see records regarding PIN changed, only when we send it by a script from the console. We have created an schedule task, running at each 2 hours, to set the PIN back again and we could hold the cases a bit. We are trying to identify what and when the PIN is changed, to check if it is a virus case or something alike. Have anyone faced such PIN change by no command on Samsung A10S ?

    Android
  • 0 votes 4 answers

    should I enroll a zebra MC90B Scanner as Android Workforce or Android Enterprise device

    These are for use in a warehouse and will just provide velocity access for inventory and possibly push to talk functionality

    Android
    5 years ago
  • 0 votes 3 answers

    Managing 4G devices with on-premesis server

    Hi all, When starting with SOTI MobiControl we made a choice to put the server on-premises.This because, back then, there where only on-premises devices that needed to be managed.All connected either by internal LAN or WiFi. Now, from within the organization, came the question to have a device connected by 4G and not only being used on-premises. Question: What is the best practice? Moving server to DMZ zone? (not preferred) Second DS server in DMZ zone? Setting up FW rules? ... Any advice, best practice approach is welcome. Greetings,Karel.

    SOTI MobiControl
    5 years ago
  • 0 votes 15 answers

    AE agent v15 cause Remote View in Android 10 ?

    Hi everyone, I have around 200 Samsung A01 devices enrolled to MC. To prevent upgrade to OS 11 (in 11, RC will turn to Remote View), i applied script to block the OS update. After that everything going fine, but unfortunately today i found out around 60 devices got upgraded AE agent 15.0.0.1110 and that cause RC function turn to Remote View only. Even though the device running on OS 10. Is there any way to downgrade AE agent (14.5.5.1023) to all devices affected? RC function is crucial since my client use it daily to assist sales force in their daily activity. Thanks & regards, Randy Saputra

    Android
    5 years ago
  • 0 votes 7 answers

    Android 10 devices not enrolling Solved

    Has anyone else had this issue? I'm trying to enroll an Android 10 device but it fails to connect to the server. Cloud based server, running 13.4.  Zebra TC57x running OS10.  MobiControl is set as DO.  TIA.

    Android
    5 years ago
  • 1 votes 5 answers

    import_contacts_vcf CAN update contacts

    I've read a few posts about this new command available from agent version 14.5 and they suggest that you cannot update contacts.According to posts here the below is what you can do with it. Format of the Script is:import_contacts_vcf <filePath> 1/00 = Add contacts to existing contacts1 = Replace existing contacts with the new contacts of the vcf file After some testing I've verified you CAN update contacts (using option 0) as long as your VCF entries have a unique identifier (UID), see example below. If you change any values other than the UID on a newer file it will update the contact with the corresponding UID. BEGIN:VCARDVERSION:3.0N:_Name;;;FN:_FullName MultiORG:Company;DepartmentTEL;WORK:+449999999999UID:9420ba46-7e64-4d72-b6ea-25e102697764ADR;TYPE=work:;;;City;;;END:VCARD Hope this is helpful.

    Android
    5 years ago
  • 0 votes 2 answers

    What3Words

    I have created a package for the What3Word app and added it to a button on a lockdown. The problem I have is when users use the device they can get to the Playstore via Google Earth and open other apps that may be available Thanks

    Android
    5 years ago
  • 0 votes 3 answers

    MobiControl Services not running as expected

    Hello, We've installed v15.4 on-prem Soti server to evaluate and to test the new features, but when we check the services in MobiControl Administration utility we find lots of errors (uploaded to onedrive): https://1drv.ms/u/s!AmvNYUAbbtdQiGsBvmJsYDy1ITSr?e=9HSKMt Our setup: - Application Server: Windows Server 2019 Standard - DB Server: Windows Server 2019 Standard SQL Server 2019 For information, the servers are behind an internet proxy and there's no chance that they have a direct internet connection. So i configured also internet proxy information under Services > Global proxy, restarted the services/servers but always the same errors. I would like if there's any chance to find the root cause of those errors to finish our testings before the evaluation period expires. Thank you in advance

    SOTI MobiControl
    5 years ago
  • 0 votes 1 answer

    How can we give rights to an application to open a gaming function in a Surf tab

    I have an application that I installed on our Zebra ET51 tablets running Android 10, this app has a gaming function that requires to open a web browser which is SURF in our case. so the app opens a new surf tab when hitting that game function, but it stops on a blank page and does not display anything. I added the link of the of the app as a webapp directly in SURF and it is working fine. any help and/or suggestions is very much appreciated. Thank you,

    SOTI surf
    5 years ago
  • 0 votes 3 answers

    Profile hierarchy question

    I have a question on profile hierarchy within MC, if that even exists.   If there are 2 profiles assigned to a device with a feature control set oppositely in each profile, which setting will be the active setting? For instance, I have a default profile that gets assigned to all devices with certain features we want across the board for our standard deployment.  One of those feature control settings is to not allow OS updates.  I have a device in the field where I need to update the firmware so I was wondering if I could push out an additional profile to allow OS updates and that would over-ride the other profile's setting of disabling it or is it just whichever one gets assigned first? I don't really want to revoke the default profile as there are a lot of other settings, etc... that I want to remain active.

    Android
    5 years ago
  • 0 votes 7 answers

    Remove unused Android Agents and Plugins Solved Locked

    Within Global Settings / Manage Android Agents and Plugins, we currently have just about every single Android Agent added to our instance (by a previous Administrator). As part of a clean-up exercise, I was looking to reduce this list down to only the ones we require but there is no "Remove" button within these screens. Although having all the agents installed is not detrimental to our instance, its a constant annoyance receiving the Update notification, for agents we will never utilise. Does anybody know of any method to remove/reduce this list? Thanks.

    SOTI MobiControl
    5 years ago
  • 0 votes 2 answers

    Windows lockdown - change default browser

    Hey everyone, i am currently wondering how i am supposed to change the default browser for the classic lockdown mode for Windows Classic or Windows Modern devices to open URLs. The info box for the lockdown says that the lockdown mode is using the default browser. I have set Google Chrome to the default browser on my device. But when i open the bookmark it opens the bookmark with the lockdown browser and not Google Chrome. And then i get the error message that my browser is not supported and that i have to use other other browsers like chrome,firefox, edge, opera... I found here that you can give an intent to a url. But i saw that it worked (i guess) with android only:https://discussions.soti.net/thread/how-to-change-default-browser/ MC v15.3.3Agent version 15.3.3.45Windows Classic / Windows ModernWindows 10 Pro - latest updates Thanks!

    Windows
    5 years ago

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