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I've been instructed to create a dummy application - with a cost to do so - in order to enroll Windows 10 Modern. What is the reason behind this and can anyone explain the cost? Is it a one time fee, yearly, monthly etc cost?
Hi, we have about 1000 MC33 with Android 8 Now our new purchase has only Android 10 MC33 devices. Our problem is now i cant stage the Android 10 devices when the DeploymentServer certicate is SHA-1, so we changes to SHA-2 and staking worked. But after changing to the SHA-2 certificate the Android 8 devices cant connect to SOTI anymore. Any solutions ? Kind Regards
Hi, I can see SharedDeviceLogout as a function on Mobicontrol console and as a REST API (POST Devices/Actions). However, I haven't been able to find this as a script command. Is there such a command available? As I need to be able to run this function when a device has been out of contact for x minutes, the action action available in mobicontrol is to execute a script. TIA Adam
Hello, for security purposes my team is reviewing traffic allowed on our firewalls. Regarding MobiControl, currently traffic is allowed on TCP ports 5494, 443, 80 and 62412 on our firewalls between our Android devices (with MobiControl Agent) and our SOTI Deployment/Management server (On-Premise v14.3). Traffic is allowed in both directions. I found some information regarding Network Ports on soti.net but I would like a confirmation before doing any change on our infrastructure : - Is TCP port 62412 related to SOTI Mobicontrol ? I did not find any information regarding this specific port ? It may be an error we did in the past and probably not related to MobiControl. - Is there any traffic on TCP port 80 (HTTP) between MobiControl Devices Agent and SOTI servers ? We used to allow it but it seems like only ports 5494 and 443 (HTTPS) are used, could you confirm ? - Do we need traffic allowed in both directions ? Thank you for your help, Maxence
I've only recently started to dabble into Android Enterprise (in which I have gone via Managed Google Play). One of my customers need their own Gmail accounts signed in to the devices alongside the Managed Google Account, but for some reason when they're adding their Google account, the AFW one seems to be removing?I suspect they're deleting the account as there doesn't appear to be a way of stopping them from deleting accounts but you can change whether they can add accounts. Can someone point me in the right direction here?
Hi I'm trying to install an APK file (CityBon). I had to manually get the APK off a samsung tablet through an application called "ES File Explorer". I made a package with the APK and i'm receiving these errors.
Good Morning, I am trying to update several of our apps on our devices. I am getting a failure on some apps and it reads "Failed to install i/o error". I have tried repackaging the APK, Finding a different source for the APK and so far no luck. Is there a script available that I could include in my package build? A script to maybe uninstall the previous version of the package? I wonder if i am confusing the device on what it should install.
This is something I can't wrap my head around.When using native lockdown system information works just fine on some devices but won't work on others.We have about 100 devices running with CK65 that work just fine in native. With these settings:While a PS20 does not show any system information: With exactly the same settings, I even tried to use the same template.But it didn't help. Why do some devices work fine and others don't?I generally just use activity supression but sometimes you just need to hide some buttons (like home and recents) and these features area a lot harder to setup otherwise.
Hello! We are managing Samsung Galaxy devices as Work Managed AE devices. When trying to edit any permissions in any app, this is not possible because it is blocked by MobiControl. It affects apps from Managed Google Play and from puplic Google Play. The apps have all their requested permissions activated (Location, Storage etc.). Even after sending the following script, the apps installed after its execution have all permissions activated and not changeable by user. afw_set_permission_policy deny or afw_set_permission_policy prompt What is the cause of this behaviour? We do not execute any scripts when enrolling these devices.
Is it possible for an administrator to set a use time for an Application in Soti mobicontrol(say from 9AM till 3 PM only user should be able to use an application say any in-house application)?
Hi, is there a way to generate data collection rule of foreground apps, but instead of Android, for Windows Modern? Version: 15.3.0.6713
Hi, My enrolled Android devices got a System notification several times a day which says "Apps can access your location". That's annoying and i can't disabling it cause it's a system one... Do you know a script or something that could remove this notification and only this one ? Thanks Managed Work Profile Version: 15.3.3.1065 Device : Xiaomi Poco F3 OS : Android 11
Hi, I was wondering if anyone has faced a limit on the number of times the same device can be re-enrolled (Android)? The device has been factory reset a number of times in testing and now wont re-enroil (enrollment is via QR code). I am getting a message in the mobicontrol application "Enrollment failed, Please retry or contact your system administrator". However, I'm able to enroll a new device using the same rule / QR code. Many thanks Adam
Hello everyone,for a customer I need the following function:The customer must be able to access the screen presentation function in the SOTI lockdown screen via the notification bar, as he has to lock the screen in landscape in a certain application.If I use the Settings Manager for this, it will always be automatically switched to portrait.Auto rotation is unfortunately not an option either, as the customer then has problems with his application.A Zebra TC25 with Lifeguard 94 is used. SOTI version is a cloud with the current version 15.3.3.1065.Thank you for a short feedback.
Having a hard time with the SOTI infobesity. Too much information. There is so much I don't need but I can't tell what the minimum steps are. Hopefully someone can outline best practices for me. 45 - Zebra TC70 and TC26 Profile for changing PEAP username/pw for Wifi - Installed and working Profile Install Velocity package - Install package but can't launch No special permissions, users or groups needed Need Lockdown screen with Velocity and Chrome access to one internal URL I have created and synced the 2 Profiles to one device. Wifi works and I have been able to change Wifi username and password. MobiControl app shows Velocity is installed but I can't launch it. I only have experience with MobiControl v7 which is very different. I need to understand the order of operations, any help would be greatly appreciated. Thanks Curtis
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