Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Advice Needed - Download Apps in Advance of Update

    In the Windows CE world, I always manually controlled when my applications updated in MobiControl by moving devices to new release folders. Yeah, I know that is not how most installations do it. I did this for several reasons. The first devices I managed (Psion 7530/7535s) were highly unreliable on their installations. Under Windows CE the executable sizes were small and finally I found the scheduling in the early versions of MobiControl to be unreliable with Windows CE. Now I am diving into the Android world with both feet due to the shutdown of 3G Cell. While it seems Android is more reliable about installations, the install size of the applications is huge compared to Windows CE and let's not talk about patch sizes.  My issue is that my devices are very often stored in areas that contain a lot of concrete and steel which by nature makes cell connections hit and miss. All devices are supposed to be put in networked cradles every night, but we all know how that goes :-/. So I have come to the conclusion that I NEED to evaluate methods of utilizing the options within MobiControl that allow for a scheduled delivery. What I would like to accomplish is to have a profile with the new versions of my applications get pre-staged on the device and then when the time comes that I what them installed, the installation gets triggered and the installation happens quickly. I thought I had figured it out and attempted to set up an install using scheduled profiles for tonight. What a mess! Fortunately I am still in the the 100+ devices, but over the next month I will be sitting with over 1000 devices. Since the Agile development is going on, everyone things that we can have deployments every two weeks...... in my opinion not a pretty site.  My problem tonight what that I had Profile A with version 1 of the app and I attempted to assign Profile B with version 2 of the app. I set an install date far into the future as I only wanted the apps to download but not install. My plan was to replace Profile B with a Clone of Profile B without the schedule associated with it. I didn't get to first base as Profile B failed because it said the a version of the application already existed on the device. I thought I had this whole thing worked out in my Dev environment.  So, I am looking for advise, how are others accomplishing this. My applications are line of business applications and the versions that are supported are tightly controlled by the development teams (they rarely support more than 1 version). Environment:  MobiControl 14.1.2 Agent: 13.6.0.1662 Android Management: AEDO Device: Zebra TC77 Locked down in Kiosk Mode Shared by multiple users Any advise appreciated. Thanks in Advance.

    Android
    6 years ago
  • 0 votes 1 answer

    MobiControl web application on Chrome OS Solved

    Our company has announced that we will be moving away from Microsoft OS into the Chrome OS platform for all our desktops/laptops sometime this year. I have a laptop that has Chrome OS and I see the file used for the remote control plugin is a msi file that cant be opened with Chrome OS. How can we use the remote control feature running Chrome OS?

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Soti.MobiControl.ManagementService.Host.exe high cpu

    Hello We have Soti MobiControl Version 14.2.2.1170 The virtuelle Server have 8 virutal processors and 8GB Memory. The average CPU from Soti.MobiControl.ManagementService.Host.exe is 50% and 85%. The CPU load of the server is very high, up to 100%. The most CPU used Soti.MobiControl.ManagementService.Host.exe and MCDeplSvr.exe This is normal ??

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    Script on lock down Solved Locked

    Hi alll, is it possible to tun the below script from lock dawn ?? writesecuresetting -sec location_providers_allowed 0,network,gps

    SOTI MobiControl
    6 years ago
  • 1 votes 3 answers

    No profile update - search integrity never reaching more than 50%

    After an upgrade of MobiControl from v13.4.0 to 14.3.2 we have an issue where devices do not download profiles, and the search integrity is usually around 30-40%. All the needed ports are open and the system was working before the upgrade. Ports 9200/9300 were opened during the upgrade process. Are these two issues linked to the same root cause or completely independent issues? Setup: 3 servers, 1 mgmt/DS on LAN, 1 DS in DMZ, 1 SQL. The agent has been updated on the devices. Any ideas how to resolve this?

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    Soti MobiControl - Separat SQL Server

    We have MobiControl 14.1 We have the sql database on seperat windows server for DB. A SQL 2014. My question is: can running the SQL DB also on an "Windows Server 2016 CORE" Version? Which version SQL can used for DB ? SQL2016 ?

    SOTI MobiControl
    6 years ago
  • 0 votes 5 answers

    Remote Control options in MobiControl 14.3 Solved Locked

    I have just upgraded to MobiControl 14.3 in our Dev environment and I have question about the prompt that appears when using the Remote Control functionality. Currently our 13.4 users use a combination of the Remote Control and Remote Control (HTML5) for users who do not wish to download the browser plugin. In the 14.3 world, we are referring to the downloadable plugin as a legacy app and if the web-based option is used, SOTI Assist needs to be installed as a prerequisite. Questions: 1) Can someone from SOTI confirm if the downloadable plugin is going to be phased out? If so, any ETA on when this will happen? 2) For web-based access, is there any option to continue using this without the SOTI Assist installation? 3) For web-based access, what does this mean for existing/future device skins?

    SOTI MobiControl
    6 years ago
  • 0 votes 7 answers

    Toggle Airplane Mode from the Lockdown Menu (Android) Solved Locked

    I am having trouble finding if this is possible. Can airplane mode be toggled from the lockdown menu on the Androids using mobicontrol?

    SOTI MobiControl
    6 years ago
  • 0 votes 3 answers

    Disable hard reset of Android

    Mobicontrol version: 13.4.0.5203   Is there a way on SOTI to disable hard reset for android devices?     

    Android
    6 years ago
  • 1 votes 3 answers

    Data-Roaming

    Hi! We need to be able to enable Data-Roaming on devices for the SIM card to work properly. With watchsettings command in MobiControl we can get the "-glo data_roaming 1" value but writesecuresetting won't work with this command. Is there some other way of enabling data-roaming on devices, programmatically from MobiControl. The devices are Samsung devices. Since MobiControl can get the logs from the device with the particular global setting, it should also be able to change the value.

    Android
    7 years ago
  • 1 votes 2 answers

    MobiControl v13 to v14 upgrade experience

    We’re running MobiControl 13.4.0.4822 (cloud) and I was wondering who has upgrade to latest v.14 release and wanted to share their experience regarding performance and added features.

    Android
    7 years ago
  • 0 votes 2 answers

    Fresh Version 13 Install and Windows Legacy Device Support Solved

    I attended the SOTI partner event and I could swear that they said a brand new install of MobiControl version 13 would not have some of the components (ex. TLS 1.0) to support Windows Mobile/CE devices.  It was suggested that the best way to support Windows Mobile/CE was to start with a version prior to 13 and then upgrade to 13.  Are there any documents out there that can clarify this situation?  Thanks much. 

    Windows
    7 years ago
  • 0 votes 9 answers

    Re-building deployment server

    Hi, Greetings! Our current deployment server is quite old and planning to rebuild a new server, with latest SOTI application. I would like to have some advise on how to move, with minimum effort to have a completely fresh deployment server. Below are the details of the current and expected environment: Current: Server: Windows 2008 R2SOTI version: 12.4.0. 30812Devices managing: Honeywell Android devices, Intermec CT5x Windows devices, Samsung and Huawei Mobile devicesIP and FQDN: Primary is hostname. Secondary is a public ip address statically routed to the internal server from firewall.Certificates: self signed.Database: SQL 2008 Expected: Server: Windows 2016SOTI Version: 14.0.0.162Devices to manage: all the above, plus iOS devicesIP: same above ip will be used, hostname will be changedCertificates: self signed I appreciate any handpicked advise for the above specific scenario. What are the steps should i follow? Thanks in advance.

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    is it possible to setup afw#mobicontrol with older mobicontrol version?

    hi, We recently had to re-configure replacement Blackberry KeyOne for some of our users and we're having alot of issue with permissions, ie Blackberry hub could not be granted permission. Due to this, we're not able to setup email, contacts. The current workaround is to use Outlook app for the email but contacts, calendar would not work. It appears that a newer version of mobicontrol is being installed. so, is it possible to setup afw#mobicontrol with older mobicontrol version? our existing KeyOne users do not have this permission issue.  any other alternatives?  on a separate note, when setup with afw#mobicontrol on our Blackberry phone, bluetooth contact sync never worked due to permission(greyed out). appears to be related. our server version is 13.4 any assistance is appreciated.

    Android
    7 years ago
  • 0 votes 3 answers

    Certificates

    Hi, One of my customers is interested in getting more details into the certificates that SOTI mobicontrol uses. I took a look into the utility dashboard and there are all my certificates. When looking into those, I noticed that most of the certificate are sha-1 encrypted. I am on SOTI 13.4. Has Soti already upgraded these certificates to sha-256 in their latest versions?

    Windows
    7 years ago

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