Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    Set Chrome as default browser Solved Locked

    Hi All, Is there a way to set Chrome as the default browser on all devices in a SOTI group? I've searched the forum, and I have found some questions regarding this topic from the past, but there were no solutions there. Thank you in advance,Csaba

    Android
    5 years ago
  • 0 votes 2 answers

    SSID non broadcast

    Hi, currently i am setting WIFI profile for my client, they want their device to connect automatically to their WIFI, but they didn't want to broadcast the SSID. Is there any option in SOTI to connect to SSID even not broadcast? Thanks & regards, Randy Saputra

    Android
    5 years ago
  • 0 votes 3 answers

    change the Network Device Name Solved Locked

    Hi, Is it possible to change the Network Device Name Of Android Device (Zebra TC21) with Soti Mobicontrol ? this is for the device to be recognized for network printing.

    Android
    5 years ago
  • 0 votes 1 answer

    MobiControl - Android - Change host file / push file to system partition

    Hello all, I got an interesting question from one of my customers. He has Android devices enrolled in MobiControl with Androd Enterprise as Work Managed Devices. He wants to change the host file on the device. The location is /system/etc and the file is named hosts. You are able to get this file with the following adb command: adb pull /system/etc/hosts destination-path. If I want to push the edited file back via adb, you need root on the device. If I want to push the edited file via SOTI Package, it seems that the file never get copied to the device but the profile and package is shown installed in the MobiControl console. Does anyone have experience in this topic? Am I able to push a file via SOTI Package to the system folder? Do I need root rights? Is it possible to get root for SOTI? Would you recommend it? Thank you in advance. - Felix

    Android
    5 years ago
  • 0 votes 3 answers

    Trying to use the Remote View displays a system dialog on Android 10 devices.

    We have a few Android 10 devices (Motorola Moto G8 Power) and trying to use the Remote View resulted in the device displaying an "Exposing sensitive info during casting/recording... Cancel/Start now" confirmation dialog which is a new feature in Android 10 as discussed on Google support forum: https://support.google.com/android/thread/13791498?hl=en We've found a workaround by applying an ADB command via USB debugging, found e.g. on Stackoverflow: https://stackoverflow.com/questions/63039084/android-stop-permission-promt-for-screen-recording For MobiControl it's: adb shell appops set net.soti.mobicontrol.androidwork PROJECT_MEDIA allow I'd be happy to hear about more elegant solutions than enabling Developer more and USB Debugging on each device and applying this manually device by device. I haven't installed any device specific plug-ins. (As found at https://docs.soti.net/mobicontrolagentdownloads/) I see there's a "Lenovo ARM" one which probably would be the right one. The devices are in Android Enterprise mode and will run a kiosk mode once delivered to end users.

    Android
    5 years ago
  • 0 votes 2 answers

    File Sync does not work on my Android device.

    Please help check my configurations. I want to downlod an .ini file from server to the Android devices. I have tried below two ways : Device File / Folder Name: %sdcard%/Download/ ;                Server File / Folder Name :   %ROOT%\test\text.ini  Device File / Folder Name: %sdcard%/Download/ ;                Server File / Folder Name :   C:\test\ Android 9 Agent Version : 14.4.6 Build 1001 SOTI Mobicontrol :  15.3.0.6711

    Android
    5 years ago
  • 0 votes 2 answers

    Task Scheduler for iOS Solved Locked

    Hello, android has in his profile configuration the Task Scheduler. Unfortunately iOS doesn't have this configuration. I was looking for an optionto execute scripts for iOS device (example: restart the device). My goal is to execute a restart everyday at a specific time. Is there an option to configure that for iOS devices too? I don't want to use third party apps because i want to manage thiswithin MC. Thank you.

    iOS
    5 years ago
  • 0 votes 4 answers

    MCSETUP.ini - v15.3 Solved Locked

    Hello,  I am testing v15.3 before deploying it in our environment. It appears that the ability to download the mcsetup.ini file no longer exists for Android devices. Any ideas? Installation Server: On Premise, Non-Internet Facing (outbound to Internet allowed, Not visible from Internet) Version: v15.3.0.6713   Device: Zebra TC77 OS: Oreo (8.1) Management Model: Android Enterprise   Provisioning Method: Zebra StageNow - APK installation     How do I get the McSetup.ini file to use for this installation. Our current version provides an option to download the INI file as part of setting up the Add Device Rule. This option appears to no longer be available.    Thanks Jim

    Android
    5 years ago
  • 0 votes 10 answers

    App in Lockdown redirects to Mobicontrol Device Configuration screen

    Hi! I've added Powerapps application in my lockdown screen however whenever I click on it, it redirects into the Mobicontrol Device Configuration screen.  First, I installed it into the device using Application Catalog, same result. Then I installed it using an apk (but I don't really want to use apk in the future), same result. I added the apk to the lockdown profile as a package, still same result. If in ADMIN mode, the app loads fine without issues. Is there any way around this? It seems there's some kind of permission or something that's blocking the app.

    Android
    5 years ago
  • 0 votes 3 answers

    iOS XML Layout Restriction

    I've created an XML layout file to structure a container with apps a certain way. I've identified that the XML conflicts with the Allow App Removal feature within Feature Control. I cannot find documentation to overwrite this restriction/impact within the XML file; this affects apps that are mandatory and suggested from DEP. Has anyone come across this issue? Is there a key value that I can use? I've attempted to set <key>allowAppRemoval</key> as true into the XML, but this didn't work.

    iOS
    5 years ago
  • 0 votes 1 answer

    Custom shortcut image (Lock Down) Solved Locked

    Hi Team, How can i enable a custom image, because i tried this for a shortcut in lockdown mode. But it won't show me an image that i selectedI navigate to Lockdown > Add Home Screen Items Enable Use Custom Image and save everything but i see no changes on the PDA in lockdown mode.

    Android
    5 years ago
  • 0 votes 2 answers

    Adding an older than range to these scripts: "del /mnt/sdcard/documents/*" or "del %sdcard%documents/*"

    Hi, we use an app that stores documents and photos that I'd like to be able to delete using the above script, however, I'd like to schedule it so the script runs daily and deletes and documents/photos older than 30 days. Has anyone done something similar? If so, what script/parameters did you user? All devices are Samsung A50s, in case that is relevant. Thanks

    SOTI MobiControl
    5 years ago
  • 0 votes 8 answers

    Using Shell in Legacy Plugin

    Hello Guys, I have a little problem with Android devices with Oreo and above. I need access to the folder /sdcard/usr/enterprise. Do you have any ideas how can I copy or transfer a file into this direction? I have no access in a direct way. Is there any way to transfer this file or getting access to this direction? Would be a pleasure if you can solve my problem :) 

    Android
    5 years ago
  • 0 votes 4 answers

    How to use Movie:// on lockdown? Solved Locked

    We are trying to create some tablets that's only for playing a certain video. I added Movie://sourcefolder/filename.mp4 but, it just gives a black screen. Can I ask for some help? Also don't know how to set up a file sync rule in cloud server from server to device. How should i declare the source file? MobiControl Version: 14.4.5.1048 Thanks!

    Android
    5 years ago
  • 0 votes 3 answers

    Console security and Rules not showing in v15.3.0.6713 Solved Locked

    Hi. Having some issues with latest mobicontrol. When I navigate to Rules and Console security i only get a blank page. Nothing showing. Its not a browser issue I think, because I tried on Edge, Chrome and IE with the same results. I can mention, that I did an operation moving deployment server from old to new server. did an upgrade run from 15.1 to 15.3 with all the versions I could download in between.  I only got one error after installing 15.3 , and that was an error during post-install operation....  guess starting some services...  But after i restarted the server it started OK.  But still have issues with rules and console security. any ideas?

    SOTI MobiControl
    5 years ago

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