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Hi ecveryone! It's possible to chose show or hidden notification with a personalizate lockdown? In some devices, the users can't see notifications in the bar status when receive any massage or GHangout message, for example. It's possible to activate the notifications of any app by sending script to the Android device? Mobicontrol v13.4 Thanks!!
I have a MobileDemand A1180 tablet running Android 9. When I try to remote into this tablet I get "Waiting for Screen" on legacy and just a blank screen on the web viewer. I have already tried the solution posted in this tread (https://discussions.soti.net/thread/android-9-0-stuck-on-waiting-for-screen-when-remoting-in/) but no luck. There is also another thread on this issue but it has no solution other than update your agent. I had this issue with SOTI V14.2, running Agent 14.1.7 and MobileDemand plugin version 1.16.10.121 This morning I upgraded to SOTI V15.1, updated the agent to 14.2.0.1069 and I am still having this issue. The tablet doe not prompt me for permission, and I even have the permission to remote in without permissions. Not sure what is causing this.
Is it possible to systematically create a text file with a device attribute such as serial number to a device folder? we use SOTI v13.4 soon to move to V14.4. The devices will vary by model but should be on android version 6 to 9.
Hi! We have started seeing a weird behavior on some of our XCover 4s devices. When we do a restartagent or for example an upgrade of the agent when the screen is locked, the agent is stuck on splash screen and won't start until we unlock the screen. Have anyone else seen this problem? I have tried to disable Doze Mode, upgrade to the latest agent. eg. Android+ devices (DA)
Hey, i was once playing with the sheduled actions to deplay a profile (lockdown) at a specific time (daily). Now i am playing again with the custom shedule. The lockdown gets deployed at the specific timei set. For my test i set a time window of 15 minutes. After the 15 minutes it should leave the lockdown. But the profilegot revoked not after 15 minutes but after 40 minutes. So does it mean that the profile must be active for at least 40 minutes? Here is a screenshot of my configuration: Also the shedule does not work always. Sometimes it is just ignoring the time and does not activate the profile on the device.I am also using UTC time to get it work. I am testing on premise MC V15.0.2.1049Device: Samsung SM-P580 (Android 8.1)MC Agent: 14.1.7 1117 Thanks!
Hi there, i installed a custom application which changes the background/lockscreen image. Installation with MCPS works fine. Now i want to start/kill the application via script but i think i'm doing it wrong. Application: BackgroundChanger.apk <-> BackgroundChanger.pkg I found: kill_application BackgroundChanger start BackgroundChanger Do i have to add something because nothing is happening.
Hi All, I need some help trying to hide the navigation bar on a android device. The device i'm using is a TC57. Is there any way i can do this through Soti? Luke
Hello, My question would seem to be kind of stupid, but i would like to have a full list of features and functions available in Soti MobiControl solution for managing Android smartphones. I searched the whole internet but i only find four to five points... Thank you in advance.. Regards
I'm looking into configuring some Datalogic Memor 10 handhelds for some folks that float from location to location. The devices need to have a lockdown screen as they are company owned and only for business purposes. These folks will use a wpa2-eap configuration using their Active Directory username and password. Every time their password changes they will need to change the stored password. Neither the SOTI Settings application nor action://CONFIGURE_WIFI allow for EAP configuration. I'm looking into directly using the built in Android WIFI settings but I can't get the intent to work right. I can launch com.android.settings and bring up that dialog, but if I try to use an intent for something like android.settings.WIFI_SETTINGS the action fails. I know I'm just missing something silly. Any thoughts? Any other thoughts on allowing a user to change their stored password on the device?
Hello, Sorry to post here again in such a short time but we are having lots of issues right now. We have open tickets with SOTI support as it is. It started with Google Gboard breaking on a lot of Android+ Zebra TC56 devices this past week, which led me to push out a SOTI package with the newest version of Gboard that fixed the crashing. (I extracted the apk from a device we had here, that I manually updated from play store). This was probably a bad fix but I didn't know what else to try since you can't force Google updates in a timely manner and no one was able to use the devices because of the crashing keyboard. This fixed the issue but NOW we have all our Zebras using an insane amount of data daily, nearly 500 MB per device in a few days which adds up quickly. The culprit is GBoard (listed in data usage on Android). I'm guessing Google is trying to auto update but since I have SOTI forcing the apk already, it can't. Here is my problem... I removed the Gboard package I pushed, and sent a SOTI uninstall script ("uninstall com.google.android.inputmethod.latin") followed by a reboot. This did not actually remove the application. Under Android Gboard settings it still says "App installed from MobiControl". This would probably be blocking Google auto updates. The only work around I can find is to go to Play Store (sign in first) and uninstall Gboard, then update it. My question is: is there a way to revoke MobiControl's ownership of this app somehow so it can return to be managed by Google Play? Or is there a better solution to this mess? I appreciate any and all responses. Thanks.
Hello, I am referencing a similar but less specific question here: https://discussions.soti.net/thread/set-app-permissions-with-soti/ I am using Android+ management with SOTI MobiControl. Basically I understand how to use Stagenow to create an XML that can then be called in the Post Install script in MobiControl package builder. However, within StageNow I cannot find anything that will allow me to grant permissions automatically for an app (basically automatically granting the pop up for Location, Storage, etc). Can anyone help me find the actual commands I could manually add to my XML or perhaps a StageNow configuration I'm missing? Thank you!
Hi! Running version 14+ of MobiControl. I am trying to make a search/virtual group for devices which does not have a specific app installed. I can make the criterias like, bundle id = xxx and status is not installed but that will only show if the app is reported as uninstalled for example. Not if the app has never even been installed. How can we achieve this in a good way?
Hello, maybe someone can answer this question for me if the new bitdefender cloud will atleast use a aws fqdn like for the agent delivery system (agentdservice.s3.amazonaws.com): _______________________________________________________________________________________________________ https://discussions.soti.net/kb/antivirus-cloud-offering-bitdefender-faqs ________________________________________________________________________________________________________ I dont really know if this needs to be handled like this , as for security reasons we wont whitelist the whole AWS APIs just to have bitdefender working.
Using an Android OnePlus6 in SOTI i have somehow lost the work container on the device after enrolling it. It was working and available last week but after a period of testing un-enrolling and re-enrolling the work container is now longer on the device. Can anyone point me in the right direction with this i have spent time running through all the options for the device in SOTI i can't see where this might have happened. Android OS9 Android Status Provisioned / Enabled with Managed Google Play Accounts Management Type Work Managed Device
Is there a macro that would report back the current Android OS Version (8.1.0) for use in a script file? Specifically looking to create an IF statement that calls the current OS Version and then calls a specific MX XML file depending on if an upgrade or downgrade needs to be performed to get the device on a specific BSP. For example: IF %OSVersion%==8.1.2 mxconfig /sdcard/OSUpdate.xml IF %OSVersion%>=9 mxconfig sdcard/OSDowngrade.xml
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