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In Android 10, various privacy restrictions are in place which will prevent apps from retreiving IMEI or serial numbers. I'm just being curious here: Will MobiControl still be able to get data like this? I'm guessing it will, after being given permission by the user, but only because the app will then be given system rights or something? Will the device owner/device administrator role still be applicable?
When will Windows Server 2019 be certified for a MobiControl v14.4 install?
Hey all, Quick question. We have windows mobile scan guns (MC9190/9200) We have authentication to our AD server turned on. Logging in works but we have the option set to prompt for password after 10 minutes of non-use. This setting doesn't appear to work. After the user logs in and you leave the scan gun alone it never prompts for the password again. Removed all profiles (except wifi) with the same result. Is this a known issue? Or am I missing a configuration option? Thanks, Chris
Good Day I want to update an APK package to only one group of mobile devices ( Only for one branch with the test APK) How can i do it via SOTI MobiControl
Hello everybody, I have the following problem with my WIN CE 6.0 devices: we have a new server (windows 2012R2) with SOTI MobiControll V.14.3.3.1111 installed. It is an internal server in the closed network. Android, Win10 IoT and WinCE 6.5 are all connected and work wonderfully. The WinCE6.0 devices connect and after a few minutes they disconnect and stay disconnected until they are rebooted. in the logfile comes the following message: (0x00001090) [INFO ] [ 27] PulseChecker enter: Send: False, Check: True, Memory: 167939184, ThreadPool: 32767, 999, Queue: 0, Workers: 8 (0x00001090) [INFO ] [ 27] PulseChecker exit: Total: 22, Connected: 22, Busy: 0, Dropped: 0, Retried: 0, finished in 0 ms (0x000003e4) [INFO ] <165> Comm.Client.166171: Accepted a new connection from [::ffff:192.xxx.xxx.121]:49161. (0x000003e4) [INFO ] <165> Comm.Client.166172: Accepted a new connection from [::ffff:192.xxx.xxx.212]:53569. (0x000003e4) [WARN ] <165> Comm.Client.166172: Certificate validation failed. SSL Policy Error: RemoteCertificateChainErrors. Status: PartialChain. On the old server (Win 2008R2), everything worked fine with version 13 of Soti MobiControll. Can someone tell me why this could be and what I can do about it? greetings Georg
Hi all, We have around 100 Zebra TC20 and TC51 devices enrolled into SOTI Cloud, enrolled into our MDM using afw#mobicontrol. The application in question installs perfectly, I deploy it with a pre-install script which removes any old versions and this works as expected. The application launches and allows you to register the app with a QR code. The QR codes are required to register the device to a physical business site. Within the application there is a "RESET App" option, which clears the cache and allows the app on next launch to re-register using the QR code method to another site. Here's the issue we are experiencing: We enrol the device into SOTI The app is installed Launch app Scan QR code and register to SITE1 Reset the app using the settings “RESET App” button, The app relaunches straight back into SITE1 and begins the database download again. Reboot the device Launch the app The app launches straight back into SITE1 and begins the database download again. Reset the app using the settings “RESET App” button, The app relaunches straight back into SITE1 and begins the database download again. Re-install the app Launch the app The app allows us to register the app again using a QR code. If I try a manual wipe whilst on the MDM Settings->Apps->!D Cloud->Storage and press 'Clear Data' it takes me back into the site which the device was last registered to. If I take it off our MDM and uninstall the agent: Unenroll the device from SOTI Uninstall the MobiControl MDM agent Install the app using the same .apk that is in the package Launch app Scan QR code and register to SITE1 Reset the app using the settings “RESET App” button, The app resets and allows us to scan a QR code Scan QR code and register to SITE2 It appears to be the MDM agent which is causing the issue from what I can see. Removing and re-installing the app fixes the issue, however, this is not a feasible solution as our estate grows. I'm wondering if there's anyone that has seen this issue or something like it before? Is there any locations with permissions I can manually change to fix this? Thanks Rob
We've received a number of reports of people losing their email configuration on Android Enterprise enrolled devices. This only seems to be occurring when their password is changed, to resolve the issue we have to revoke the Exchange ActiveSync policy from the device via MobiControl and them install again, which then prompts them to input their email address, username and finally password within the Gmail app. We mainly use Samsung Galaxy A20e devices throughout but there are some legacy devices still in circulation. Any advise to stop this happening will be very useful. Thanks in advanced.
Hello. I am trying to install Soti Agent on my Lenovo Yoga Book (Android 7). After the default recovery, when prompted to add a Google account, I am entering afw#mobicontrol and I receive the message "Couldn't find your Google account". Why can this be? Thanks in advance.
Hi all - newbie to SOTI here. I'm trying to move the apps that are currently packaged and deployed to devices to syncing them with the Application Catalog/Google Play store. I'm doing some testing on our dev instance but doesn't seem to be working. The apps (Google Photos and Inkling) show up in the application catalog within Mobicontrol as an available app on the device but will not install. Is there a setting I'm missing? My SOTI-fu is not strong yet so apologies if I missed a previous post that answered this.
Is there a report which shows Android Security Patch Level per device in MobiControl v13.4.0.5389?
Hello, i just wanted to ask if there is a possible way to force the managed devices to use a proxy server or a proxy autoconfig url.Does anyone know something about this topic? Thanks in Advance.Kind RegardsAlex
We run a fleet of Panasonic FZ-A2 devices configured as Android Enterprise. (Android 6.0.1, Build MMB29M.V1.01L32M0002) Whilst sitting down with one of our Application Developers, i watched him enable Android Developer Options one one of our devices. Wasn't expecting this to occur as my understanding (and previous experience) has me believing that this shouldn't be the case. ?? As such i went and tested a number of our recently re-provisioned devices and found that i could replicate this behavior. I then went and tested another device which hadn't had any recent device updates applied and found that Developer Options could not be enabled. From there, i updated the MobiControl Agent on the same device to Version 13.7.6 Build 1004. As soon as i did this, i found that Developer Options could now be enabled. (This morning I've updated to Agent Version 13.8.0 Build 1047 and this behavior still persists) Has anybody had similar a experience?? Am i correct in believing that Developer Options shouldn't be available with Android Enterprise? Thanks in advance
Does Soti support android 10. I can't seem to get pixel 3a to connect to enrollment server. Prior to android 10 update had no issues connecting Using afe#mobicontrol for install method and managed google play accounts
Hello, I'm wondering if there is a good way to query the EMM device details from an Android app in lockdown mode. For example, we would like our Android app, that is launched in lockdown mode, to get the device id, found in the device details in the console, and send it to our backend. I haven't found any good direct way to get this info from our app. The only idea I came up with was to have a script run during enrollment to create a file on the sdcard card with info and then have our app look for and read from this file to get the data stored. I'm not even sure if it's possible to have the script get the device id or device name, or if there are other issues with this process. I also thought I saw that there was a way to broadcast an intent, and maybe we could broadcast the info we want for our app to pickup and parse..? Maybe there is a way for our backend to query the Soti api's and somehow get the info that way? I'm relatively new to Soti and pretty much still in the evaluation stage, so I'm still feeling my way around the features. Any help or pointing me in the way to find the answers would be greatly appreciated. Thanks, Sterling
I would like to transfer some parameters of the app. It's a Chiperlab (Lagacy). As far as I read, it should be possible in the App Catalog to use the URI. What services should the app have so that I can take advantage of this opportunity?
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