Selection of Devices in Dashboard are getting reset when Device Info is updated ?

JD
John Doe
Eisen Karl GmbH

Hello,

can anyone confirm this issue with their environment?

When selecting Devices in the dashboard using shift or control, the selection is getting reset / lost when devices in the specific group did a check-in etc.

Is this supposed to happen, so you dont miss "crucial" information? On my point of view this is just plain annoying when you try to manual select some devices to do a check-in etc. or run a script.

Version: 14.43

6 years ago
SOTI MobiControl
ANSWERS
S
SChristian
6 years ago

Hello John,

Thank you for your question. I tested it on my environment and I believe this is a expected behavior with the web-console. your selection will get reset when you check-in the devices and hit "Refresh this page with red dot" icon on the Console to update the console with the latest updates from the device. This simply works as a  refreshing a web page.

Thank you.

JD
John Doe
6 years ago (edited 6 years ago)

The Problem is that its auto refreshing when devices did a planned check-in i guess.

That you loose selection when you trigger the refresh is clear and understandable for me but it happen from time to time automaticly when devices perfrom check-in / switch Online.

But yeah, its not a huge problem ¯\_(ツ)_/¯

J
JVMOD@SOTI
5 years ago

Hello John,

Following up on this thread, if SCMOD@SOTI has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

Regards,