Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 9 answers

    Feature Control does not work Solved Locked

    I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile where I need to block camera (via feature control). The camera stills not blocked despite profile has been applied to device. Any Idea ?

    Android
    7 years ago
  • 0 votes 6 answers

    Is there any script to force device to work only on 2G-3G?

                Hi, We have 700+ devices (M3 SM10LTE) and we want to force them to work only on 2G-3G bands.   Our couriers complaints that over the day the data connection (mobile data) is lost quite often and they have to restart the scanner or put it on the airplane mode. I tend to think the problem happens when the scanner switches between 3G and 4G bands and vice versa.  Can we do something to force them to work like this; a script or something? Thanks in advance!

    Android
    7 years ago
  • 0 votes 2 answers

    Report Target Device Groups for all profiles

    Hi, is there a way to generate a report which shows the "Target Device Groups" for all profiles in one view? (preferably automated via the MobiControl API) br,Steven

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Script on lock down Solved Locked

    Hi alll, is it possible to tun the below script from lock dawn ?? writesecuresetting -sec location_providers_allowed 0,network,gps

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    How to force Android App to update

    Hi, New to Mobi Control so maybe asking silly question We have 60+ Android devices which have Mobi control on them. The apps installed are all configured with Install Updates automatically, yet we have a couple of applications that have not updated to the latest version. Is there anyway which we can force these applications to update to the latest version. I have looked through this forum and the best answer I can see is to create another package and apply to a profile, But this seems silly as nothing will be modified in the package. TIA

    Android
    7 years ago
  • 0 votes 6 answers

    What is the replacement for shellexecute script on Android+

    I have started to notice the shellexecute script no longer works on Android Plus devices and this was a necessary script for multiple reasons. The old script that was being used was as follows: shellexecute chmod 777 /enterprise/usr/enterprisehomescreen.xml I have also tried the following: shell_execute chmod 777 /enterprise/usr/enterprisehomescreen.xml _chmod 777 /enterprise/usr/enterprisehomescreen.xml This command is used whenever SOTI pushes a file to a device to make sure the permissions are correct. Without it other applications that read the file do not work correctly.

    Android
    7 years ago
  • 0 votes 3 answers

    Google Account looses login

    Hello everyone,we currently have a problem with our devices and the google play store.When we enroll our devices we manually enter a google account. It is the same for every device.At first everything works fine and we can install the necessary apps out of the play store.After a while (not a set amount of time) you need to login again with the google account.When trying to login this time though it does not work. After "Checking info" it says:There was a problem communicating with Google servers.I analyzed the problem with our network department.There is no traffic at all when trying to connect to the google servers. The connection seems to be blocked by the device.Other Websites and apps work fine though and the traffic is visible.When using a different wifi the google login works again.In our company Wifi we use PEAP with MSCHAPV2 as second phase authentication.Furthermore we use a proxy with an auto config file.Is there any setting I could have missed or is this a problem anyone of you had before?Some further infos:Devices: Samsung Galaxy Tab S2 with Android+ profilesMobicontrol: 14.2.0.2894Thanks for the help

    Android
    7 years ago
  • 0 votes 4 answers

    Upload file(s) from Devices to Server

    After uploading files from a group of devices to server (into %DEVICEID% subfolder), is there a way to download all those files together (instead of one-by-one)?

    Android
    7 years ago
  • 1 votes 4 answers

    Does MobiAssist have a tool similar to the file explorer in the Legacy Remote Control?

    I am unable to get the Legacy plug In to work so I was instructed to install MOBIAssist.  With the legacy plugin for Remote Control I was able to drag and drop files to and from the terminal. Using the file explorer tool. With MOBIAssist if I select file I am able to download files from the device by clicking on them, however it doesnt appear as ift here is a way to Upload files.  Please advice as to what I am missing.

    Windows
    7 years ago
  • 0 votes 3 answers

    Android Enterprise Kiosk Mode is hiding status bar Solved Locked

    I'm using a Zebra TC70X connected to soti with Android Enterprise.  When a profile with Kiosk Mode is put on the device the status bar at the top is no longer visible.  The disable status bar is NOT checked in features (I have tried a profile with no features at all as well), and under kiosk mode advanced the disable status bar expansion is NOT checked.  I have tried the default template with nothing else on the device (right from factory default).  Even when apps are launched there is no status bar showing. The device is in a folder with nothing else assigned. MobiControl 14.1.4.1693 Any ideas?

    Android
    7 years ago
  • 0 votes 3 answers

    Android App Configuration

    Hi @all We are testing SOTI Mobicontrol at the moment, we'd like to install and configure Zebra Android hand scanners. The main app used on the scanners is the "warehousing-Dynamics 365 App we'd like to install and configure using the SOTI Product Installing the app works, however we still don't know how to configure it, means submitting the values for  Client ID, Client Key etc. These values are known and static for us, so how can we fill in the configuration automatically ? We've found a Hint in the manual that we can enter a "URI" in the advanced options of the "edit application  catalogue entry but we do not know how to specify this or what is the intended method for this. Anybody know how to solve this ? Kind regards Till

    Android
    7 years ago
  • 0 votes 4 answers

    Install Google Maps on Zebra TC75 without Google Play Store

    Hi,My organization have Zebra TC 75 units that up until now have been maintained manually. I have installed Soti on them and created rules to install our applications. When we got a new unit I found out that the model that we have bouht is without Google Play Store and that we probably have installed a Google Maps apk on the units before. Is there a way to install app store apps on a unit without Google Play or do we need to install the firmware with google play on?We have some Android Enterprise TC77. There we have created managed apps and they install fine on the TC77 but not on the TC75. Best regards, Mikael Eklund

    Android
    7 years ago
  • 0 votes 2 answers

    Geofence Alerts

    Hi all,I'm having no luck in trying to get some geofence alerts to work, even just to test, and I'm wondering am I missing something.I'm currently on the trial version of MobiControl Cloud, version 14.2.2.1170.I'm testing with Lenovo TB-X304L tablets running Android 8.1.0, but have also been trying with a Samsung SM-G950F phone running Android 9.I have created a geofence and created a corresponding left geofence alert rule, but it just doesn't generate any alerts, doesn't send an alert email, doesn't send a message to the device.I'm putting a tick in the box that says 'Execute alert action even if this alert has been previously raised but not yet closed' when generating the rule.I have a location data collection rule configured also, and it looks like that has been running OK when I look at location in the collected data tab.I've done what I can to test things. I've taken a device outside the geofence and got it to check in, I've sent the device disconnect and connect scripts to see if that makes it realise where it is.I have configured a second geofence in a completely different location and assigned the devices to that, and left the devices overnight to realise that they're not where I've said they're supposed to be. Still no alerts.I've configured a different type of alert just to check (connecting to a particular wifi network) and the alert appears in the mobicontrol console, pops up on the phone and emails me just fine.So, I suppose my questions are, am I missing anything stupid, and do geofence alerts normally work smoothly?Thanks,Brian

    Android
    7 years ago
  • 0 votes 7 answers

    Enable OS Upgrade on Samsung Devices

    Hi, I'm using SOTI V13 with Android devices (Samsung Xcover) and I would like to enable OS auto-update on all devices. Is there a script to  do it? On most of devices the OS Auto-update field is not checked and a lot of devices can't have the last update of Androïd OS. Many thanks for your help. BR Farid

    Android
    7 years ago
  • 0 votes 4 answers

    Soti MobiControl 13.4.0.4449 Solved

    Hello, is there an option to install an app only from WIFi? We want to save traffic from the mobile operator.

    Android
    7 years ago

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