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Android Enterprise Kiosk Mode is hiding status bar

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TE
Travis Epperson
HD Supply - STOCK-CSC

I'm using a Zebra TC70X connected to soti with Android Enterprise.  When a profile with Kiosk Mode is put on the device the status bar at the top is no longer visible.  The disable status bar is NOT checked in features (I have tried a profile with no features at all as well), and under kiosk mode advanced the disable status bar expansion is NOT checked.  I have tried the default template with nothing else on the device (right from factory default).  Even when apps are launched there is no status bar showing.

The device is in a folder with nothing else assigned.

MobiControl 14.1.4.1693

Any ideas?

6 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
6 years ago

If your TC70x devices have been upgraded to Oreo and you're now leveraging a true AE Kiosk then that might just be a side effect of the native AE Kiosk applied by SOTI. If you'd like to revert to the traditional SOTI Launcher and avoid using the native Android Kiosk mode you can use this option in the Advanced settings of Kiosk:

Solution
S
Steven
6 years ago

We too are very interested in having a native AE Kiosk mode with status bar enabled.
For now, we're using the suggested workaround...

TE
Travis Epperson
6 years ago

That did it!  Thanks for the help.

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