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I have to remote control a device. To verify the parameter I have to remove temporaly the lockdown. Is it possible to hide the password to avoid that the user see it ? Thank you
HI, We've come across an issue with configuring some out of the box Samsung X Cover 4's using the SOTI Stage Programmer tool and wondered if anyone had any ideas. Essentially up to the tool has worked well for us auto provisioning the devices VIA NFC adding the Wi-fi, downloading and installing the enterprise agent and then enrolling the device. However with the latest batch of phones we're getting the following error which we haven't seen before. "Cannot create work profile, the security policy prevents the creation of managed device because a custom OS is or has been installed on this device" We factory reset some which worked for around 5 but not for others, any ideas?
All the syntax I have tried resulted in error. Anyone who know the correct value for parameters below? 1. Batch moving of devices 2. Create device group
1. ZebraStageNowRequirements: Host - Laptop Software - Free 2. Mobicontrol StageProgrammer Requirements: Host - Android Phone *Device should be NFC Capable or else you cant install the app Software - Free Review: On Zebra StageNow they do have feature on bypassing GMS Setup Wizard, however I'm not sure what are the consequences of doing such thing. Does it have any impact in the future?
Server version is 14.18 C-five agent version is 13.6 We have no problem to sync the time on WAN connection but when the device is connected on wifi, the time is not synchronized. I think we have to configure the firewall to authorize the sync, can you please help me ? Thank you for your help
Hi An application we were asked to make available appears to have been hacked and malware has been loaded into com.android.backupconfirm. MobiControl has flagged it but it cannot uninstalled or quarantined. The offending app (OneFile) has been removed. Device is a Samsung Galaxy Tab Active 2. The device has been hard rebooted, both via MobiControl command and a physical reset of the device and in both instances the malware is still embedded in com.android.backupconfirm. Any help is greatly appreciated.
Hi all, Is there a possibility to adjust the audio volume of a Android+ device using a SOTI script?
Hi, We have a number of Samsung J5 Pro's in our mobile fleet, some of which have Microsoft Exchange accounts configured in Gmail. When setting up a new device for deployment, we have been entering afw#mobicontrol as the Google account. Previously this would then install MobiControl agent version 13.5.1 Build 1273. After pushing out app packages, including Gmail, we could then add the users Exchange account in Gmail. Now however, MobiControl Agent version 13.6.0 is being installed - which seems to be blocking the addition of the Exchange account, error message "You do not have permission to perform this action. Contact your administrator...." I have seen an option whilst playing around with profiles to 'Disable the addition of Google accounts' or something similar - this is not set on the profile I am using (although I can't see that option any more under 'Feature Control' when editing the profile that is assigned to the device). I am quite new to Android for Work, any advice or help would be much appreciated. I need to be able to add Exchange accounts for some of our users. Thanks, Riley.
By default, lockscreen is enabled on TC25 devices. We dont want to manually disable it one by one. Is there a way from SOTI Mobicontrol to disable lockscreen remotely?
I want to automate assigning 3000 devices on their specific group. I want to do it via rest api with my script.
With Android Enterprise really starting to gain ground I think it makes sense to subdivide the Android discussion board so that it is more clear which management strategy we're talking about in each section. I know we have the tagging system but I think the tags are easy to miss and are underused. Thoughts?
I have deployed an apk on about 100 C-five Coppernic (android 6.0.1). I have some devices where the installation failed and I don't know why Thank you for your help
MobiControl Version: 13.4. Device: TC51 and TC56 OS: Android 7.1.2 On earlier version I was able to create virtual folders and add "Host IP" as a device property filter. In fact, I have three of them working just fine right now. But when I try to add the filter this time, it's not there. Has it been deprecated, or is there something wrong with my installation?
Hello At what time does nightly maintenance occur? I think it would be ideal that this processes do not overlap with DB backup schedule
Is there a way to gather all the running processes on the phone through Learning mode in Version 14.1.7.1101? I am trying to create a whitelist and going through every single process the phone has to run is extremely time consuming and a crapshoot.
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