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Hi, In a use case we have a catalog rule for Android Enterprise with some 10 apps as mandatory. When the rule is applied, some apps get installed but some don't. So user has to exit kiosk mode and install them manually. This obviously is not good. How could we force those apps to install ? With profiles, we can force profile reinstallation, but with catalog rules? Thank you. Mobicontrol version: 14.1.5.1284 Devices: Moto G5S Android 7.1.1
Do I have to uninstall my existing Android App, everything I want to deploy a package with an updated APK in MobiControl? Here's my workflow: 1. Factory Reset Nokia 8 Android 8.0.1 phone and set up with Android for Work (afw#mobicontrol) and enroll in MobiControl. 2. Build my Android APK, create a Package, and assign Package to Phone 3. Confirm app is up and running 4. Make a change to my Android APK, create new Package 5. Remove old package from Profile and add new Package 6. Save and Assign to phone 7. Install fails with File IO Error Current workaround: 1. Remove old app on phone by looking at Applications in MobiControl, finding the app and clicking remove 2. Redeploy new Package. The problem is that by uninstalling the existing app I am loosing a database that I need to maintain and this is alsoa long and painful process for 60+ phones. Am I missing something here? Thanks, Ciaran
Hi all We have a selection of iPad Pro's at the moment, that have been added to our DEP server and synchronized across as required... Our rule has been applied and all looks ok in terms of the configuration. However when they connect to WIFI, and then proceed to the remote management screen - it shows that our company will configure the device, takes a minute connecting and eventually just times out. It cannot download the configuration and hence goes no further. These are WIFI only so I cannot rule out other connections - but I have tried our own WIFI network, external networks and hotspots using 4G sim cards... and we either get just 'cancelled' or 'timed out' Can anyone confirm a few things for me please? Do the iPads have to be on our own network in order to remotely configure when first loading up the devices? These are brand new out of the box. Where could I check to see if they are hitting the server at all, what logs are best to check? Any help appreciated - we are quite new to the apple devices in Soti. Many thanks Leigh
How can I add the radius my device is connected , in teh pricnipal panel How can I add the radius my device is connected , I want to know if it is in 2.4 or 5, i need on the colum an dashboard
Hi,Is it possible to setup MCserver and ERG on same host?
Is there a way to get http traffic on the Management server to redirect to https?
Hi,I am comparing containerization between Android and iOS. They are seems to be different on how it works. Can somebody tell me how does iOS works in BYOD? How does it sandbox applications? Test scenarios for BYOD features:1. Android *Disable Screenshot - only applies when Work-Profile apps are running foreground. *Disable copy/paste - restrict user from copy/paste text or files from Work-Profile to Personal-Profile or vice versa. *Download attachments files from Work-Profile apps - apps are stored only on Work-Profiled File Manager. 2. iOS *Disable Screenshot - applies on both Personal and Work Profile. I think this should not be implemented on BYOD. *Disable Managed to Unmanaged Data Sharing - I copied text from Managed Chrome-app and successfully pasted it to Unmanaged Notes-app. *Disable Safari - it applies on personal-profile Safari browserConclusion:iOS doesnt have sandbox feature the way android has. It does not separate work files/apps between personal-profile and work-profile. Enrolling unsupervised ios device into Mobicontrol only gains you to have limited control on the device but not necessarily mean deploying a work-profile. I'm open for corrections. Comments are much appreciated!
Hi, I failed to configured email settings of iOS BYOD via Mobicontrol. The logs from Webconsole says 1. Profile "Email" failed to install, because all of its payloads cannot be installed.Anyone with same scenario? or should we say preconfiguration of email settings is only applicable to Supervised devices? Thanks!
Hello all, i'm beginner with soti mobicontrol, we have mobicontrol in version 13.3.0.3454 and we have +- 700 devices under android 6.0. we have a package who contains an apk who is installed on all devices. Now, we have a new version of the apk and of course we'd like to update all devices with this new apk (package). For to do that (testing), on 1 device i've created a new package with the new apk. on this package, i have created a script who run (pre script) a command for to uninstall the apk i have put this package into a new profile, and assign this new profile to my device. that's work fine but..i've notice and it's normal i have two profil on this device !!! profile 1 with the old package profile 2 with the new package i think my procedure isn't a good way ? My question is, how i can update all my device with a proper method ? Is it possible to find a good procedure or tell me how i can delete a profile with a command perhaps ? thanks for all Christophe
Is it possible to embed a video in the lockdown screen using something like <embed src="example.mpeg" autostart="false" height="30" width="144" />
Hello there; do you have any idea how I can upgrade the RC version on my devices? All devices are the same brand and model. In older versions, RC does not work.
My situation is as follows: 1. Installed AFW on a Nokia 8 running Android 8.1.0 2. Enrolled in Mobicontrol 3. Created Package with my APK and assigned to Profile 4. Assigned Profile to Devices - Install Success 4. Made an update to my App and created new APK 5. Removed old Package from Profile 6. Create new Package with new APK and assigned to Profile 7. Assigned Profile to Devices - Install Failed with IO Error Upon inspection it seems like Google Play Protect is preventing the app install. The only workaround is to manually go into settings on each phone and disable Google Play Protect. Once I do this the install succeeds. Is anyone aware of this issue / solution?
Hi Everyone, actually, we are having severe trouble managing and enrolling our applications which are bound to a managed google play account and located within two different application catalogs. When i am trying to update the information for approved apps from within an application catalog, i receive an error message that the data is temporarely not available. However, this message is viewed for about two days now and without any information from SOTI i cannot imagine of a temporary unavailability taking on for so long. However, the second issued is much more annoying. Both of our two application catalogs are assigned to several groups, either Smartphones or Tablets. Devices are showing the apps from both catalogs (at least from within MobiControl client) but when i try to install an application from catalog#1 on a tablet device a message appears that the Admin has restricted access to this application. Apps from catalog#2 can be installed without a problem and on a smartphone device any app from both catalogs can be installed onto the device. I've already re-assigned rules and profiles more than a dozen times but without success. Any ideas would be highly appreciated. Greetings, Markus
Is it possible to remove an assigned AD user from a device altogether? I know it is possible to change an assigned user but I can't see an option to remove the assigned user (to make it a true stock device). Of course I could just use a test AD user to help with this but I would like a 'cleaner' solution if possible!
Good dayI upgraded Mobicontrol from Version 12 to Version 14. After the upgrade I couldn't access the Webconsole and the deployment server was also not starting. I did a fresh installation of Windows 2016, SQL server 2016 and a fresh installation of Mobicontrol 14.1.5 I also restored the database (MobicontrolDB) from SQLExpress (as SQLExpress Size limit of 10GB was one of the reason the upgrade failed) to the new SQL server 2016 installation. After the installation, everything else seem fine except the Deploment server service which is not starting. I am getting an error 1067: The process terminated unexpectedly Kindly assist
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