There's a new home for Articles. Find Articles on Our Product Support Page.
I try to install SOTI MDM Plugin for Ruggear RG740B. I downloaded the corresponding enterprise package from www.soti.net/oem, imported it as package to mobicontrol and added/assigned a profile to install the plugin on the device. When the profile is applied, installation failes and the following error is thrown in the device log: Package "EnterprisePlugin_RG730_RG740" version 1.0 failed to install. File IO error on device For reference, I created a package from a standard Android APK and deployed it to the same device. Installation went without issue. Any help is appreciated!
With DEP enabled for iOS devices (iPhones mainly), how can we enable the iOS feature of Do Not Disturb While Driving automatically? Furthermore, make it enabled and unable to change the setting? We have a fleet of drivers and want to turn this on to further cement in our driving policy of no calls while the vehicle is moving.
Hi, we are working with the API of mobicontrol/soti and that works great.There is only 1 think i can't find: we want to Remote Control an Android device by clicking on 1 button from our own application. Does anybody know if this is possible? Example (i hope): https://sXXXXXXX.mobicontrolcloud.com/MobiControl/DeviceManagement/GetRemoteControlSharedDataHtml5?DeviceId=123456789abc Thanks for your reply
Hello there, Recently attempting to upgrade Android Marshmallow 6.0.1 to Android Nougat. However noticed the release notes per Zebra website info below: Installation Requirements Download both Full Package and Reset Packages (Optional) Note1: Using External SD card update is NOT Supported via SOTI MDM Note2: When switching between GMS and NGMS BUILD • After Installing Full Package Update, you need to Install Factory OR Enterprise Reset. Are there an new forum articles discussing if a GSM can be done OTA w/ SOTI MDM.... even if told not supported? Unless using ADB Sideload or SD is the best option to upgrade Marshmallow 6.0.1 to Android Nougat..... I have over 100 Zebra TC75x to do. Any help would be great appreciated. ZorroCOHIT
Hello, I am trying to create groups on Mobicontrol through API and I did create a json file for multiple groups. It is working when I post to MobiControl/api/devicegroups/ and body contains { "Name": "group A", "Path": "\\\\Root\\Groups\\Group A", "Icon": "Green", "Kind": "Regular" } but it is not working when I post to MobiControl/api/devicegroups/ and body contains [{ "Name": "group A", "Path": "\\\\Root\\Groups\\Group A", "Icon": "Green", "Kind": "Regular" }, { "Name": "group B", "Path": "\\\\Root\\Groups\\Group B", "Icon": "Green", "Kind": "Regular" }] I am getting back the following error message. { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Contract validation failed", "Data": [ "deviceGroup: Error parsing value" ], "HelpLink": null} Is there any way to create multiple groups at once through the API? I am just wonder if the body has to be different when trying to create more than 1 group at once. Thank you.
Can you adjust the default list of Device Actions? I like having quick accessibility to some actions like Remote Control and Send Script but would want to hide Delete and Unenroll and some of the other options. Can you adjust this list of Actions at all?
This is kind of a shot in the dark but here goes: We recently updated MobiControl and we've had a few issues but mostly they've been worked out. We've had to create a few packages from scratch but there are a handful of devices that when we try and push the updated package out to them it fails. I looked int the log file and got this message: "Package "New Inv" version 1.0 failed to install. Installation aborted by install script" I've asked around and no one seems to know what the install script is or why it's failing. Like I said we have thousands of these devices that took the update no problem, it's just about 20-30 that's it's failing. They all are the same device and they all appear to have the same profiles installed. We are running Zebra MC67 scanners with Mobiles Mobile Does anyone have any ideas?
Is it possible to open/decompile a .pcg file to see which files are inside?
Hi all, We are wanting to pull off the data usage directly from devices. I know this data is stored on the device as you can physically check the device to view it. Is there any way to run a script to pull this data off? Or possibly any other method to view data usage? Devices: Samsung XCover3, Samsung Acti Tab
Is there a way to schedule a reboot for android devices on a nightly basis? I'm not seeing any way to run a script at a scheduled time nor script commands to add a scheduled tasks for Android.
We have initialized Mobicontrol with a first Registration code for 68 licenses Now we have second Registration code for 10 new licenses for the same customer How do you add this new Registration code ?
Is there any way to achive time fencing with Mobicontrol ? Time Fencing refers to creating a periodical boundaries for the mobile devices to behave or function in a certain specified way. Use case: Some customers are requiring that employees may not access social media apps during labor hours, but out of labor hours they may access them This is aimed at Android devices Thank you for your suggestions.
we have internal PKI infrastructure & I am testing cert issuing capability from our SHA2 CA's. I created a new Generic SCEP cert authority & the required template. However when I went to create the profile to apply & test on a device the template I created was not listed in the available templates list to select. what am I mssing to ensure I can use thsi newly created template?
Hello. We are currently running ERG servers for our MS Exchange/ActiveSync communication. Now we would like to implement Soti Surf. SOTI recommends using an ERG server for this scenario. Now I have the following questions: - Can we use our existing Exchange-ERG-servers for the Soti Surf implementation? - Can Soti Apps Server and ERG run on the same machine? Thank you for a short reply Simon
Hi! I have setup our environment with Android Enterprise connection but for some reason it seems that the devices enrolled won't get the managed google play account setup? In Device Information TAB it says, Google Account Identities Account Activation Pending Anyone that have the same experience?
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
