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Can we setup a separate password to access lockdown mode and once the password is entered end user is not required to input separate password for the Apps whitelisted under Lockdown mode
This is related to Company Owned device scenario and Customer wants to make sure that only their employee is using MobiControl license on the provided device. Any option to upload a list of users and device containing a Unique identifier (IMEI number etc.) So that only the devices mentioned in the list will enroll.
Can an end user setup the same corporate email account on his own if SOTI has pushed the email account from the portal?
We would like to sync photos from all 500 Android mobile devices to the cloud, approximately 5MB of photos per device per month. Is there any storage space constraint?
Due to the imminent release of iOS 11, customers/partners may want to know SOTI MobiControl's support for the new OS.
Due to lack of documentation and the hidden nature of this feature, customers are not aware of the procedure to update App Store applications on their iOS devices.
Due to a bug in iOS, device-based VPP licensed applications have been a source of customer complaints in recent weeks.
Our support constantly come across customer issues that revolve around constant high queue length in DS and this queue length does not come down for several hours. I want to know some of the commonly seen reasons that can cause this high queue length for DS which can be useful during initial investigations.
I want to be able to assign a profile to a device or device group if a minimum battery threshold criteria is met.
I want to know if changing MC registration code causes a prompt on an already enrolled device that is using Samsung ELM agent. Below are the transition paths that I need to know. Product to Trial registration code. Trial to Product registration code. Production to Production and Trial to Trial registration code.
I want to know what does Fusion mean and what are the different ways it can be configured in MobiControl.
What are the key benefits of Enterprise Support and what services are included?
What will be the upgrade path for previous versions of MobiControl to MobiControl v14?
Will MobiControl v14 support non-ELM Samsung agent and devices?
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