Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    iOS Shared Device - Google account remains on the device upon log out

    Hello. I've set up Shared Device for iPads, with the goal of only having Soti MobiControl, Soti MobiControl Login, and Settings (system) visible when no one's logged in. Once a user logs in, the device moves to a different folder where the app policy pushes about 15 work apps - mostly Google apps like Gmail, Chat, Drive, etc. The issue I’m running into is that when a user logs out, the device clears data for all the managed apps except the Google ones. So when the next user logs in, they find the previous user still signed in to those apps - not ideal at all. I do have a Feature Control that allows Safari (only because we need JavaScript permissions), but it’s blacklisted using Application Run Control. However, during testing I discovered Safari seems to be caching the previous user's credentials. Even though apps get reinstalled after logout, the saved logins are somehow still there. To cover some basics: Yes, we have the integration between Apple Business Manager and Google Workspace. Google Workspace is linked with Soti for end-user authentication. Shared iPad (Apple’s version) isn’t an option here because it requires Microsoft Entra user group assignments (from Soti side), which we don’t have set up. Just wondering if anyone’s come across this or has ideas for how to better handle this setup? I'm open to workarounds or even a totally different approach if it solves the problem. Appreciate any insights, thank you

    SOTI MobiControl
    2 months ago
  • 0 votes 10 answers

    Create Google account

    Hi! Google has some limitations when creating "too many" Google accounts from the same IP/location.You need to verify your identity via a phone number. I have also sent a case to Google about this but do anyone know if there are some kind of workaround? The reason for creating multiple Google accounts is that we want to divide the Managed Google Play and not use the same account for all solutions/customers. We are also managing it all and we don't want the customer to be able to do anything in regards of this. We have even tried using the function to use our own e-mail address rather than creating a Gmail one but still even after verifying the e-mail we need to have a valid phone number... Are there any discussions going on from SOTI about this? Maybe the possibility of creating a Google account via a request from MobiControl? Which will bypass these checks?

    SOTI MobiControl
    3 years ago
  • 0 votes 1 answer

    Account creation using MS apps.

    Hi,is there a way do disable creation of account in settings?User creation in Feature control is not allowed, but this solves issue only trough settings, not when logging to MS apps.If I login once and clear any app data, on first start up it will find this account and use it. Server version 15.2, Agent 14.5.5, Zebra ET56, android 11.

    Android
    4 years ago
  • 0 votes 1 answer

    How to block the guest account?

    Is there any way to block / disable access to the guest account that is located in the notification menu ?. The client does not want to activate a lockdown, just hide the applications that are not required (Android +) Bluebird EF500, Android 6.0.1   Lenovo Phab, Android 6.0 Caterpilla S41, Android 8.0 Honeywell C75 y Intermec CN51, Android 6.0

    Android
    6 years ago

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