Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 4 answers

    How to add a Managed Google Play iframe

    Where is the corresponding documentation to embed iframes in the management console?  Google doc makes it sound easy: Support app management  |  Android Management API  |  Google Developers I essentially want to do what I saw in this post from earlier this year where Slack has configuration options that can be set in Soti: Pre configuring server URL for MSCA application (soti.net) We have a custom application that I think I've written in a way to use a managed configuration, I just haven't been able to test it because I can't figure out how where to configure the configuration in Soti.

    Android
    4 years ago
  • 0 votes 1 answer

    How to set RestrictionsManager given by the Android Context to an app

    We run MobiControl 14.4 holding around 3600 devices as Android Enterprise (Samsung A10S with Android 9 and 10), without Knox. There is an application that requires to receive specific data from MC in order to proper individualize them.  This application, developed by a third party and not published in play store, uses RestrictionsManager procedure to retrieve the required parameters as shown in the picture below. Is there a way to set the restrictions values by script, launch or any other way ? I have seen the possibility in catalog rule, but it applies only when app loads from play store. As such solution already works to Knox MDM and the developer is influent enough to justify to halt MobiControl at the customer, it is a kind o critical.

    Android
  • 0 votes 4 answers

    TC77 import of wavelink telnet config files.

    Hi, I am deploying an ConfigurationURL.xml file to a Zebra tc77 device, to the exact same folder as on a tc75(which automatically imports), which for some reason does not get imported. It is not a protected partition on Android 8.1, its the sdcard\wavelink folder, and we are using the very same telnet agent version from wavelink. I assume some kind of Android OS-change, but cant see why. They are enrolled as AEDO.  Any suggestions?

    Android
    6 years ago
  • 0 votes 2 answers

    How to use URI Configuration Solved Locked

    Hey Guy's i need Helpf with Configuration of Apps.  I have following Informations:  Documentation from SOTI: http://soti.net/mc/help/v14.1/en/console/reference/dialogs/rules/appcatalog/ios/appcatalog_addedit_appconfig_ios.html Documentation from Microsoft:  https://docs.microsoft.com/de-de/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune#configuration-keys I want to Configure the Outlook App for IOS Devices.  But i don't kow how, has anyone a example for Sytnax?   I tried This One:  Please Help  Thank You  Daniel Dobbertin

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Configurations tab reporting successful install incorrectly

    I have noticed on multiple devices that the configurations tab on some phones is incorrect. It states that apps are installed on a specific version (that we recently pushed out) but then in the application list it states the old version is still installed. I have verified that the applications list is always correct while the configurations tab is the only one with issues. When this happens no matter if a new version is pushed that old version will always stay installed and the new one will always list as installed. This happens with multiple apps on multiple version on multiple different client versions. This does not occur on all our phones only a small sub-set which is less than 40% of the total I have tried updating the client app on the phones to the latest version with no luck. I have tried performing a check in with no luck as well. The only way to get it to update the apps is to manually install the apks on each phone which is very time consuming.  I am hoping there is a simple fix to this that I can push out to keep me from having to manually update a dozen apps on over 100 phones. EDIT:  It is a 14.x instance. The apps do not update at all but report as updated. Phone with app X at version 500  profile applied to that phone with app X at version 600 App X reports as version 600 in the configuration tab while on the phone and in the application tab it reports as version 500. any new profiles with an update to that app will instantly report as "installed" without installing on the phone this is leaving many phones that connect regularly with apps that are several versions behind. I attempted to do a manual sync like you listed below with no change (our integrity is below 100% but I do not know if that is related to this issue) Refreshing the device and manual check-ins do not change this I will reach out to soti and see if there is an update I can install as you suggested below.

    Android
    7 years ago
  • 0 votes 4 answers

    Chrome for android managed bookmarks

    Currently running MobiControl v. 13.4.0.4962 Does anyone have any experience/knowledge about setting up App Configurations for Chrome on Android? We are managing a set of Android devices and would like to manage the bookmarks that show in Chrome. Under the Application Catalog rule we have set up, going under Application List > Google Chrome > Advanced > Enable App Configuration show several options, one of which is Managed Bookmarks. I've tried setting up the dictionary the way it explains there, as well as a few other formats, and get an error each time that says "The server could not complete your request. An internal error occurred. (Click here to close)". Has anyone come across this before? Or been able to solve it?

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New !

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum

    Experts who are consistent with great content. Should have more than 1000 points

  • Gold

    Highly experienced members with valuable inputs. Should have more than 700 points

  • Silver

    Beginners taking the initiative. Should have more than 500 points