I have noticed on multiple devices that the configurations tab on some phones is incorrect. It states that apps are installed on a specific version (that we recently pushed out) but then in the application list it states the old version is still installed. I have verified that the applications list is always correct while the configurations tab is the only one with issues. When this happens no matter if a new version is pushed that old version will always stay installed and the new one will always list as installed. This happens with multiple apps on multiple version on multiple different client versions. This does not occur on all our phones only a small sub-set which is less than 40% of the total

I have tried updating the client app on the phones to the latest version with no luck. I have tried performing a check in with no luck as well.

The only way to get it to update the apps is to manually install the apks on each phone which is very time consuming. 

I am hoping there is a simple fix to this that I can push out to keep me from having to manually update a dozen apps on over 100 phones.

EDIT:

 It is a 14.x instance.

The apps do not update at all but report as updated.

Phone with app X at version 500 

profile applied to that phone with app X at version 600

App X reports as version 600 in the configuration tab while on the phone and in the application tab it reports as version 500.

any new profiles with an update to that app will instantly report as "installed" without installing on the phone this is leaving many phones that connect regularly with apps that are several versions behind.

I attempted to do a manual sync like you listed below with no change (our integrity is below 100% but I do not know if that is related to this issue)

Refreshing the device and manual check-ins do not change this

I will reach out to soti and see if there is an update I can install as you suggested below.