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Hi, MobiControl issue since upgrading: I have downloaded Device Manager 4.0, I have tried to manually add the apk to a new app policy (selecting enterprise not google play as the app source) - I receive the error: You have selected a file with incorrect format. Please select another .apk file. This issue has only started to occur since upgrading to Mobi ControlVersion: 15.6.5.1018 Im sure the apk is sound, I have the same issue when trying to upload Zebra apk's - has anyone else had this issue or do they have any work arounds.
Hello Evreyone , I have an issue with some CK65 scanner that they are not able to install the lockdown profile and I'm getting this error message : Profile "CK65_Lockdown" version 11 failed to install, because all of its payloads cannot be installed. OS Version: 10 Device Kind: Android Plus OEM Version: 90.00.08-(0203) Any one know how to solve this issue please ?
Hi, We have an app requiring an update of Google Play Services, but have no managed google play account on the device. Is their a way to administratively solve the google play services update i.e. install apk directly, pushing dummy gmail account etc..? Thanks!
I'm new to the Soti platform and am trying to figure out how to assign devices to other groups.I've got about 20 pads in a common staging folder and want to move them into individual groups.. I've uploaded a number of apps in each location folder I just can not figure out how to move the iPads from the staging group to one of the other groups... I read in the directions that I should be able to drag and drop the pads into the other groups however that does not seem to be working for me unless I am trying this in the wrong section. These are all IOS Devices if that makes a difference
If Attributes are assigned as opposed retrieved from from the devie, how come does the device have to check-in in order for the attribute values to show up in the Device Grid? I have a number of "offline" devices that I want to assign attributes to and then be able to report off of those attributes. The Attribute property is visible when I look at the device level but the value in the grid of devices is "unknown". Devices: Android Enterprise Server Version 14.1.2 Agent: 13.6.0.1662
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