Moving Devices to New Groups

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I'm new to the Soti platform and am trying to figure out how to assign devices to other groups.

I've got about 20 pads in a common staging folder and want to move them into individual groups.. I've uploaded a number of apps in each location folder I just can not figure out how to move the iPads from the staging group to one of the other groups... I read in the directions that I should be able to drag and drop the pads into the other groups however that does not seem to be working for me unless I am trying this in the wrong section. 

These are all IOS Devices if that makes a difference


Edited 5 years ago
iOS
ANSWERS
SS
Support Staff Account
5 years ago (edited 5 years ago)

Hello Matt, 

Is this what you are trying to do?   Try selecting in between the name and first column to select the device to move.

Please note I refreshed my screen after moving the device, as it may be required to show the updated location of it.

Hope this helps.

Regards,

Solution
M
Matt
5 years ago

Ahh... thank you!  I wasn't sure if I was on the correct screen or not but I was just able to assign it to a new folder...

Many thanks!

M
Matt
5 years ago

One other question.. can a device be in two groups at the same time?

RC
Raymond Chan Diamond Contributor
5 years ago

A device can only be in one NORMAL device-group at any time.

However, it can also be in as many VIRTUAL device-groups as you want.