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Hi Mobicontrol Gurus, Is there a way to password-protect booting into Safe Mode? We're currently using WT6300, MC33 and MC93 devices in our fleet. TIA Emmanuel
ello dear Soti users, we have received information from the IT management that we should please make sure that we are using the latest Android updates. We are using different Zebra MC33 and Zebra MC33X in one department. For the MC33 there is only android8 available, so I guess we have to ditch those device. But for the MC33X there is Android 11 availabe. We are using Android 10 devices set up as Work Managed Device for the MC33X. In your opinion, what is the best and most stress-free (for the user) procedure to distribute the update without a large downtime (at best on the weekend)? In my last test I had the update file copied to the sdcard and executed the command install_system_update /sdcard/Download/HE_DELTA_UPDATE_10-16-10.00-QG-U44-STD-HEL-04.zip This could be synchronized accordingly with a filesync or profile in advance and make a script execution on the weekend, for example, via a scheduled task. Hope to hear your recommendation.
Hello Soti Forum, we have quite a few Zebra MC33 in use. Previously, these were delivered with Android 8, but in the past there were problems with the connection to Soti. For this reason, a downgrade to Android 7.1.2 was made at that time before installation. In the meantime, the installations with Android 8 have mostly worked again, but we now have 80 devices that still have an Android 7.1.2. Can you tell me what the best method would be to upgrade these devices as stress-free as possible for us and the users? I don't like to send users a list of barcodes where they set the device with to factory settings, etc.At best, they should be aware of the upgrade as little as possible. I just found out, that there is a button for "Migrate to Android Enterprise" + I have found 'This is possible with Zebra Android devices. You'll need to first transfer the firmware files to the device via a Package or a File Sync Rule. install_system_update /sdcard/YOURUPDATE.zip' Sounds not so bad. A best practise solution would be helpful then 🙂 Is there a script that can be sent to the device to install the update and at best not reset everything? I would be very grateful for any tips. Cheers Maik
Dear Community! Please help me. I'd like to enroll a Zebra MC3300, but "Enrollment failed". Parameters: Android 8.1 - Build number: 02-32-04-.00-OG-U001-STD SOTI Android Enterprise Agent: GoogleMobiControl1444_1051 VERY IMPORTANT: the Remote Control feature is necessary!!! I have no idea how can I manage the correct enrollment, earlier I had some success enrollment with this MC3300 device but only with Work Profile, only Remote View feature. Thanks in advance. Regards: SN
I've spotted that I'm no longer able to remote control my Zebra MC33's running Oreo on Agent 14.1.6.2018 - the remote control option has been replaced with a remote view option. How can I re-instate Remote Control as without this functionality the usefulness of the MobiControl is greatly reduced. Cheers, Jon.
Hi, Installed and enrolled the MC33 to my Soti v13.4 with Android+. The device is encrypted and when i try to install applications to it it says: Error message received from device (Internal storage decryption not supported) Tried to decrypt the device it but it is not possible in Android 7.1.4? (Factory reset done). I have not done any decryption settings in Soti..
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