Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Passcode Report Solved

    Hi, We have recently set up passcode enforcement on mobi control. i cant seem to find a report i can pull off to show which devices have enabled this and which havent. This would be a massive help if there is a way to do this.   

    SOTI MobiControl
    4 months ago
  • 0 votes 3 answers

    Device Report - Include Device Path

    Hello, I am trying to find a report that includes the device location path (group folder).  I cannot find a report option that includes this.

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    Creating PowerBI/Grafana reports using SOTI Cloud

    Hi all,  I hope all of you are doing great. Currently we are evaluating migration to SOTI Cloud. We are having reports(PowerBI & Grafana) created by connecting to on-premise SOTI DB.  Once we migrate to SOTI Cloud, would we be able to connect SOTI DB? If not, then how & in which format we'll get this data in order to generate reports? I gone through SOTI cloud APIs but I didn't find it useful to generate report.  Any suggestions? Thanks in advance.

    SOTI MobiControl
    2 years ago
  • 0 votes 5 answers

    Extract Add Device Rule List and Info

    Hi everyone, Could someone please help to advise how to extract the Add Device Rule List and information associated with it from the database? Apparently, this list is not available in the Reports. Thank you

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Custom Reports, i-NET Clear Reports

    Hello everyone, Does anyone know how to configure SOTI as a Data Resource in i-NET Clear Reports to create a custom layout for my reports? I appreciate any provided help. Regards,

    SOTI MobiControl
    4 years ago
  • 0 votes 2 answers

    Custom Attributes in database Solved Locked

    Hi all, I have created custom attributes (e.g. SIM-PIN, SIM-PUK, ...) and added some information for each device.  Now I want to create a custom report using these custom attributes, but I cant find them in the database at all. Does anyone know the specific tablename?  OS: Microsoft Server 2019 MS SQL Version: 15.0.4123.1 MobiControl Version: 15.3.1.1151 Thanks in advance. Best, Stephan

    SOTI MobiControl
    4 years ago
  • 0 votes 1 answer

    Device Information with Custom Data Report

    Hi, how can I collect information in the " Device Information with Custom Data Report ", or better: if I want to see the value of "SSID", wich string need I write in the field "Enter Custom Data 1:"?

    Android
    4 years ago
  • 0 votes 3 answers

    Report for the status of a profile Solved Locked

    Hi All, Is it possible to create a report which shows the statuses of a specific profile (Installed, Pending, etc.) on the members of a device group? MobiControl version: 14.1.0.1152 Thank you in advance,Csaba

    Android
    5 years ago
  • 0 votes 1 answer

    SOTI features

    Good afternoon SOTI Support . We want your usual support for the enable following features: How to extract report for devices that connect with and without SIM card? How to Close formatting the devices from users and make it centralized for admins only? How to extract phone and internet log report for devices ?

    Android
    5 years ago
  • 0 votes 1 answer

    Is there a way to schedule one report on multiple groups?

    Is there a way to select more than one group when setting up a location report? reason i ask is because we have multiple groups for all our different warehouses. i am needing to run a location report on several devices located in different groups. is there anyway to select multiple devices for one report? or will i have to schedule an individual report for each device?

    Android
    5 years ago
  • 0 votes 1 answer

    Reporting - Set first day of week

    When I'm generating a "Device Connectivity Activity" report, I can select the data from "last week". In the report the last week start at Sunday 12:00 AM until Saturday 11.59 PM. I want to generate automatically reports of the last week, beginning at Monday 12:00 am until Sunday 11:59 pm (Monday 00:00 - Sunday 23:59). Can I configure the "last week" somehow? Regards, Mark

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Report of Android Security Patch Level

    Is there a report which shows Android Security Patch Level per device in MobiControl v13.4.0.5389?

    Android
    6 years ago
  • 0 votes 8 answers

    Collected data-- alert or report when collected data is not being synced to server?

    We are on Mobicontrol Cloud 14.3.2.1171 using Samsung Tab S2 and Tab S4 Android tablets. I have a data collection rule set to gather data for available memory, battery percentage, location, signal strength, and a few other of the configurable items. We sometimes encounter situation where we are troubleshooting user complaints and when we go to see where the tablet has been, what the connectivity was like, etc we frequently see that we are missing collected data for the previous week or longer even though the device has been checking in during that time. Our data collection rule is set to run every 20 minutes, and due to server activity we have put the devices into different groups, exh with their own schedule, to stagger the collections so we aren't running the rule on every device at the same time. Looking at device logs it will often reveal that the device is connecting and disconnecting frequently so my theory is that the devices are seldom online when the rule actually runs, or that it disconnects before the rule is completed.  We have tried to leverage the out of contact rule but that only tells us if the device connected at all, not that it was persistently connected and able to do it's routine housework. Ideally we could make use of an alert that tells us if there has been no collected data for n-days and run it only against devices that were also "active" (connected at all) during that same interval. Such a tool would allow us to not only proactively ensure we aren't missing any data but to know soon after the device goes dark that we need to take corrective action. We just ran into a situation where a device was lost or stolen and after the fact we find that we haven't had any location data for 10 days. This is just one example, of course. I don't see where the current array of alerts or reports allow us to get this information, can anyone suggest a way for us to do this? Many thanks, Matt

    Android
    6 years ago
  • 0 votes 7 answers

    MobiControl -> generate report is always empty / blank Solved Locked

    Hello all, I have mobicontrol in version v13.3.03454 On my development pc , i'm connect to the console of mobicontrol by an url https://... I don't know why but now when I try to generate a report , this report it's alaways empty / blank ... I have try to disconnect and re connect my user but same thing ... If I go to profile, click on a profile , select execution status I can see well a graph ... Anyone has an idea about this, why all report is always blank ? thanks for all

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    Report Target Device Groups for all profiles

    Hi, is there a way to generate a report which shows the "Target Device Groups" for all profiles in one view? (preferably automated via the MobiControl API) br,Steven

    SOTI MobiControl
    6 years ago

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