Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    How to filter/search in API Solved

    Hi all, i have a problem to filter/search via the API using  /devices/search (URL encoded ofc) or /devices In both i always get that the filter is not set correctly but i don't get what to change.In general i want to do following via API: The relevant URL is then like: https://SOTISERVER.EXT/MobiControl/WebConsole/home/dashboard/devices?search=IsAgentOnline%20Equal%20%22FALSE%22%20AND%20LastAgentDisconnectTime%20NotWithIn%20%2230%20DAYS%22%20&groups=PATH&subGroups=true I tried for example: IsAgentOnline:false As it can be found later in the data and in the example at least for the /devices (Property:Value) "IsAgentOnline":false IsAgentOnline=false ... But with no success, I always get "Parameter filter has invalid value IsAgentOnline." or similar. I also did it with no issue without a filter set and then in the devices data provided for example "IsAgentOnline": false can be found but seem not to be able to be used that way. We use version 2024.1.1 Can anyone tell me how to enter the filter correctly?

    SOTI MobiControl
    6 months ago
  • 0 votes 6 answers

    MobiControl advanced search with application name and version not working

    after pushing an application update it happens that a pda doesn't update. instead of manually going through all the pda's to verify the version number of the application i thought i'd use the search function in MobiControl if i search by application name i get all pda's with the application installed. but when i use: name = appname  and version = 4.1.32 i no longer get any result back.  am i doing something wrong?

    SOTI MobiControl
    10 months ago
  • 0 votes 4 answers

    SOTI Mobi update error Solved

    Hello, I want to check install proccess and features, but I'm getting this error: My collegue installed the newest version few days ago. From 15.6 to 2024.0.1.1020. From that point there occured some alerts in console about Search function. And missing service. I know SOTI swap logic with searching in the newest version but something is wrong with our install right now. thanks for any help

    SOTI MobiControl
    a year ago
  • 1 votes 7 answers

    How to import list of devices from excel in searchbar in order to search for multiple devices at once? Solved

    Hi, I have to add multiple devices in different virtual groups in order to assign different files from content library to each group. But in order to do that, I have to manually paste each serial number, then type "or", than again paste next SN, type again "or" and so on.. Any way to paste all serial number in the search bar at once? Devided with some special symbol... Or import data from file in the search bar? Or directly import devices in groups in the SQL tables? I have around 600 devices, and this is a lot of copy and paste... :)

    SOTI MobiControl
    2 years ago
  • 0 votes 2 answers

    Upgrade and move of server - Search Service

    Hi I have upgraded to the latest version and also moved the install to a new server while doing so. When I am restarting the Mobicontrol Search Service it is giving me the error A connection attempt failed because the connected party did not respind aftet the period of time, or established connection failed because connected host has failed to respond 10.1.0.27:9200 The IP address it states 10.1.0.27 is the IP of the old server. How can I change this to point to the new one?

    SOTI MobiControl
    3 years ago
  • 1 votes 2 answers

    Is there a way in the MobiControl search to find devices with blank data values

    Currently using MobiControl version 14.3.3.1111 where we have some custom data setup for the devices. Around half of the devices do not show custom data and I am wanting to search just for these. However there is no search parameter for "Is Blank", "IsNull" or similar. Is there a way to search for these devices that anyone is aware of please? Thanks all

    Android
    5 years ago
  • 0 votes 1 answer

    Search for devices without an app installed

    Hi! Running version 14+ of MobiControl. I am trying to make a search/virtual group for devices which does not have a specific app installed. I can make the criterias like, bundle id = xxx and status is not installed but that will only show if the app is reported as uninstalled for example. Not if the app has never even been installed. How can we achieve this in a good way?

    Android
    5 years ago
  • 1 votes 3 answers

    No profile update - search integrity never reaching more than 50%

    After an upgrade of MobiControl from v13.4.0 to 14.3.2 we have an issue where devices do not download profiles, and the search integrity is usually around 30-40%. All the needed ports are open and the system was working before the upgrade. Ports 9200/9300 were opened during the upgrade process. Are these two issues linked to the same root cause or completely independent issues? Setup: 3 servers, 1 mgmt/DS on LAN, 1 DS in DMZ, 1 SQL. The agent has been updated on the devices. Any ideas how to resolve this?

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    How to find in which device group a device is located? Solved

    How can I find in which device group a device is located? If I search "All devices", along with some extra information, the list is displaying the device I'm searching for, but I don't know where this device is located in the device group hiërarchy...Thanks in advance!

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Searchable Notes Solved Locked

    We have a need for attaching an alias for each device in MobiControl. The alias contains information about the owner and more. It will be approximately 10 characters long. I havent found any other way than to add a note to each device. The next problem is that we would like to find a specific device from its alias - ideally in a column in the list. Alternatively by using the search functionality. Is there any way to accomplish this? BTW changing the personalized name is not feasible, as we do not own some of the devices and as we cannot change the name from the office.

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Is it possible to have the application search option when entering device details?

    Consultation of applications.

    SOTI MobiControl

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