No Matches Found!
Try with a different search term
after pushing an application update it happens that a pda doesn't update. instead of manually going through all the pda's to verify the version number of the application i thought i'd use the search function in MobiControl if i search by application name i get all pda's with the application installed. but when i use:
name = appname and version = 4.1.32 i no longer get any result back.
am i doing something wrong?
Hi,
which Mobicontrol version you are using? If you are using version 2024+, are those values indexed you want to search for?
Without knowing your device platform/enrollment-mode & your MobiControl server version+build numbers to do any real tests, the following is just a wild guess.
Your problem may be related to the version number 4.1.32i. Please try to use "start with" operator. For the value expressions, try "4.1" or "4.1.32" if "4.1.32i" doesn't work.
Depending on your device platform and the particular app you are dealing with, maybe you can also try using attribute " "Version Identifier" instead of "version" in your search expression to see if there is any search result difference.
sorry for the lack of information, new to the mobicontrol platform.
we're using mobicontrol cloud Version: 2024.1.0.1052
with moslty tc22 android pda's
the app we're defining the search with is an app that's not available on the app store.
how i'm currenlty searching now is like this.
if i search just by the app name results will be shown. (all devices with the app)
but when i further define it with the version number, yes it's a long one but i've tried with shorter version numbers as well and i've tried = and starts with. no devices will be found
currenlty i've been manually checking each device after a week to see if they've been update by clicking on the device and going to application an seeing which version number it's at.
Hello Auton,
Thank you for your post on SOTI Pulse. Rafael Schäfer, Matt Dermody and Raymond Chan, thank you for responding to the post your expertise and willingness to help are greatly appreciated!
Could you please confirm if you’ve had the opportunity to test Matt Dermody’s suggested solutions and whether they have effectively resolved your issue?
If the proposed solution has resolved the problem, please consider marking this post as the solution. Additionally, feel free to reach out if you need further clarification or have any follow-up questions.
Have you changed the wordings in your initial post? If I remember or interpreted correctly, you got some devices listed when using your existing app name criterion in your filter expression.
Anyway, as you clarified that your devices are Android devices, then using Bundle-ID of app is definitely much better (i.e. more precise way) to identify the correct app, just like the cases when building app blacklist/whitelist in MobiControl application-run-control profile policy.
For complex version number like 4.1.32i, using operator such as > may not work. You can try using the "start with" operator I mentioned in earlier post.
