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Hello, I'm unable to enroll my TC72 on Android 11 to SOTI. After StageNow auto populated the enrollment ID, it returned "Enrollment Failed" message. We have used the same process and enrollment ID for our other devices, A10 and below. I'm wondering if there are known issues with Android 11 enrollment? Our current MC version is rather old (14.3.4.1087) and I'm wondering if A11 is just not compatible with older console version? I'm thinking of downgrading from A11 to A10. However, I'm still unsure if this is the best approach?
I'm trying to install SOTI MobiControl as a fully managed device to my new Zebra TC72 Android 11. We have to be connected to the company's network/wifi in order to enroll SOTI in the past and we used StageNow to install. However, this time I'm doing this remotely from home. So, I had to install Cisco AnyConnect first to connect to VPN out of the box then install SOTI using an external SD card. It was installed successfully, but I was prompted to create a work profile. Is there a way to install it as a work managed while connected to VPN? Or was it me installing AnyConnect that was causing the work profile? Note: Our SOTI MobiControl version is: 14.3.4.1087
I'm seeing most new Zebra devices shipping with Android 11 and the replacement for the TC72 releasing soon. I've been looking at solution to the scoped storage issue when installing enterprise browser and enterprise keyboard. Using mainly TC72s with Android Enterprise automated enrollment. (AFW#) I've seen a solution to use file transfer to copy the config.xml and a script to %sdcard% and using mx to run the script and transfer the config to /enterprise/device/enterprisebrowser/. The issue is when I look at Zebra folders I only see /enterprise/usr/ and not the /device/ directory. I've tried using mkdir in the script, but that doesn't seem to work. Wondering if anyone has run into this or found a better solution for enterprise browser. (saw some people using managed configs through google play for velocity)
I updated a TC72 with the LG09 patch for Oreo. After it applied the update it is asking for the password for android. These devices were never setup with a passcode or password as they were Android Managed Devices running SOTI Kiosk mode. Any idea what this password is?
Hi, I'm trying to install Soti MobiControl on a new Zebra TC72 device. But I have not found an .apk that works, it always gives me the error "This device agent is incompatible with your device. Please contact your administrator". Does anyone have any idea if there exists a version I can use, and where to find it? Best regards, Daníel
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