Best method to automate deployment of enterprise browser 2022

Solved
V

I'm seeing most new Zebra devices shipping with Android 11 and the replacement for the TC72 releasing soon. I've been looking at solution to the scoped storage issue when installing enterprise browser and enterprise keyboard. Using mainly TC72s with Android Enterprise automated enrollment. (AFW#)

I've seen a solution to use file transfer to copy the config.xml and a script to %sdcard% and using mx to run the script and transfer the config to /enterprise/device/enterprisebrowser/. The issue is when I look at Zebra folders I only see /enterprise/usr/ and not the /device/ directory. I've tried using mkdir in the script, but that doesn't seem to work.

Wondering if anyone has run into this or found a better solution for enterprise browser. (saw some people using managed configs through google play for velocity)

2 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
2 years ago

First, I highly recommend against using DPC identifier (afw#..) for AE enrollment of Zebra Android devices. StageNow based SOTI enrollment will be significantly less taps / steps (3 barcode scans) to get the device connected to WiFi, SOTI agent downloaded, installed, set as DO, and enrolled in your SOTI server. This process is less labor intensive than manually going through the Google SUW and typing in afw#mobicontrol and it also leaves your devices in a much better state post enrollment as all the core system applications from Zebra like StageNow, DataWedge, etc. will remain enabled post-enrollment.  If you aren't too far down the road with your TC72s I would highly recommend you factory reset them and re-enroll using StageNow. It's better. Trust me.

Second, I would recommend you read and follow the updates to the Enteprise Browser application in Zebra's Tech Docs:

You should be able to deliver files in SOTI to /enterprise/device/enterprisebrowser/ directly without having to mess with a copy script. You won't have visibility to this directory in Remote Control or in the File Manager but it is there and SOTI can push files to it.

Managed Config for ZEB is not yet supported but will likely be supported soon in support of Android 13 when that starts to become available for Zebra devices. 

Solution
V
vingersoll
2 years ago

Hey Matt,

After reviewing my process I was able to put the config files for enterprise browser and enterprise keyboard into their respective folders in /enterprise/device/.

I will definitely also set up a stagenow workflow for enrollment. The AFW method does take a while at the scale we're working at now.

G
GPMOD@SOTI
2 years ago

Hi Vingersoll, 

Thank you Matt for your response. 

It is good to know that with the help of Matt's suggestion, we could resolve the issue.

Thank you.  

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |