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I'm seeing most new Zebra devices shipping with Android 11 and the replacement for the TC72 releasing soon. I've been looking at solution to the scoped storage issue when installing enterprise browser and enterprise keyboard. Using mainly TC72s with Android Enterprise automated enrollment. (AFW#) I've seen a solution to use file transfer to copy the config.xml and a script to %sdcard% and using mx to run the script and transfer the config to /enterprise/device/enterprisebrowser/. The issue is when I look at Zebra folders I only see /enterprise/usr/ and not the /device/ directory. I've tried using mkdir in the script, but that doesn't seem to work. Wondering if anyone has run into this or found a better solution for enterprise browser. (saw some people using managed configs through google play for velocity)
Hi All, I'm running into this issue. I have Samsung devices S10e and A11 devices. They have Ivanti's Velocity installed and some other custom apps installed. Both Velocity and the custom app are using the new Android Scoped storage standard for file storage by using the paths "%sdcard%\Android\data\com.wavelink.velocity\files\" and "%sdcard%\Android\data\com.mycompany/myapplicaiton\files\" respectively. Both apps are looking to find their config files in the \files\ directory. I'm trying to build either a file sync rule or a package to deliver the files to the application \files\ folder and both are failing. If it try to browse these folders using SOTI remote control I cannot get past the "%sdcard%\Android\data" directory. Both the S10e and A11 are running Android 11. If I try this on the same devices running Android 10 I have no issues. This obvisoly has to do with Android changing the scope of permissions for file access, but shouldn't a Device Owner DPC agent have full rights to that storage location? This is a major disruption as to how SOTI can function as Apps are now being forced to move their configurations to support scoped storage, but the MDM's are not being provided access to configure them. I understand that App config, can potentially be used for some work arounds, but this will only help in certain situations. The majority of clients rely on the flexibility of File Sync and Packages for configuration. Has anyone experienced this and have a solution? Thanks DAN
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