Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    Agent disconnects and reconnects continuesly and reboots device randomly since last agent updates

    Agent 14.4.3 Build 1074Mobicontrol:  15.2.1.1094Device:  TC700HSince the last update of the agent we are running in a few issues- random device reboots- randomly disconnecting the agent and reconnecting what forces apps to close.This behaviour causes delays in picking because of the reboots.  Is this already reported/is there a fix available

    Android
    4 years ago
  • 0 votes 3 answers

    install_system_update Script through Package Studio is failing

    I am trying to update our TC70x devices to the latest Oreo LG patch. I used file sync to get the ZIP on all the devices and then scheduled the script (install_system_update %sdcard%/mdm/CFE_ATLAS_02-13-15.00-OG-U20-STD.zip) to install outside of production hours. When I woke up I saw that this failed. I went to one of the devices and just sent the script through the script button on SOTI and the device updated fine. So I am not sure what I am doing wrong here.

    Android
    5 years ago
  • 0 votes 2 answers

    Zebra Battery Swap with MobiControl in Lockdown Mode Solved

    Hi,We are using Zebra TC70x GMS devices running Android 7.1.2 with MobiControl using work Managed device and Lockdown Mode.Battery Swap is visible when pressing the power button on the Zebra device, but the app is not opening. If I go to Admin Mode, Battery Swap is not listed among the apps. It is available on the TC70x out of the box.I understand the package name is com.zebra.hotswap, but apart from an instruction about Battery Swap and Device Administrator from Zebra I haven't been able to find any useful info.Any ideas how to get it working?

    Android
    6 years ago
  • 0 votes 9 answers

    Zebra devices not showing serial number using oreo and Managed Google Play Account Solved

    Testing a Zebra TC70X running Oreo and using Managed Google Play Account in Soti.  Now the device does not show its serial and instead says Unavailable.   MobiControl 14.1.4.1693      

    Android
    6 years ago

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