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Screen time out - Script

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ST
Shaun T
Zebra (OVS) - Linde GmbH

Hi,

I have a large volume of Samsung Galaxy A14 devices to enroll.

I need the display screen time out to be changed to 30 minutes as this enables us to remote to a device without the device locking on us.

Before the holiday break I was using this script to change the time;

writesecuresetting –sys screen_off_timeout 120000

It was working with no issues however today when I try to use the script the device does not update the time. Unsure if I am doing something different or if something has changed.

OS 13

Agent 2024.0.1.1056

OEM Version TP1A.220624.014.A146PXXS5BWK1

Personalized Name Galaxy A14 5G
a year ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
a year ago

Normally i would now point to the OEM app from the vendor but even Samsung provides this (Knox Service Plugin) and also to set this setting there but it's defined as a premium Feature which means you would need to buy a premium license instead of using it for free.

But btw. if I'm not wrong 30 minutes are 1800000 (30*60*1000).

Your time is (120000 / 1000 / 60 = ) 2 min.

ZC
Zafer Cigdem
a year ago

I agree with Rafael, 

30 mins should be as: 

Writesecuresetting –sys screen_off_timeout 1800000

I'd try to change the value and check again whether it works or not. 

Solution
ST
Shaun T
a year ago

Bit odd as I was using the set script I made which was working fine but now it seemed the script as had its value changed. Changing the time seemed to have resolved the issue. Thanks 

S
SGMOD@SOTI
a year ago

Hi Shaun,

Thanks for posting on SOTI Pulse, Thanks Rafael and Zafer for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Zafer and Rafael, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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