We have disabled the GMS services on our devices, which worked perfectly under Android 11, 12, and 13. Now, under Android 14, the Google Play services are still being queried. Is there a way to disable this? If so, where? We haven't found a solution for this yet
With GMS disabled, many apps requiring its services will cease to function properly. This applies to all Android devices including Android 11-13. The apps and functions affected may differ with different firmware versions.
With this pop-up message related to Soti MobiControl showing on your device screen, it just doesn't seem sensible to disable Google Play Service on this device running Android 14.
However, we haven't integrated any connection to Google Services, so using it doesn't make sense. The devices operate completely isolated from the internet.
The notification itself wouldn't be an issue, but I can't disable it at the moment because once we turn off the notification, we won't be able to see incoming calls anymore.
That said, I've posted another inquiry in the forum regarding this.
Do you have your Enrollment rule configured to bypass the creation of MGP service accounts?
Hi Marco,
Thanks for posting on SOTI pulse. Thanks Matt and Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!
Has your query been resolved? If not, or if you have any additional concerns, please don't hesitate to reach out. We are dedicated to providing assistance and support.
Just a word of caution, Google owns Android which essentially has Google Services at its core. I think it's not a good idea to just disable Google Services. I think a better approach is figure out what component of Google services may be causing an issue and work from that approach. Hopefully you can respond with some additional information and we can help further.
Hi Marco,
Thanks for posting on SOTI Pulse.
Kindly let me know if your query has been resolved? If this post did not assist you in resolving the issue completely and you have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to open a new case and one of our support engineer will be there to assist you.
Kind Regards,
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