Honeywell EDA 52: Scanner not working in Lockdown mode

TK
Tim Kern
JAKO AG

Since we started using SOTI MobiControl for our Honeywell EDA52 Devices, we have the problem that after the device has not been used for a while (about 1 hour) the scanner of the device does not work anymore. That is, when pressing the scanner button simply nothing happens.
The only solution to fix this problem is to restart the device. 
If the device is used continuously, the problem does not exist. Only after a break does it happen that the scanner no longer works.

Our devices run in lockdown mode with these settings:

Using the lockdown type "Activity Suppression" is not an option, because there are simply too many functions enabled that should not be enabled.

3 years ago
SOTI MobiControl
ANSWERS