LOCKDOWN Webview with LI3678/DS3678 ZEBRA Scanner

Hello,
Our client uses ET51 8'' with LI3678 and DS3678 guns connected via BT SSI.

In the SOTI Mobicontrol kiosk/Lockdown I have 5 applications.
Lockdown

In Datawedge I only made the following modifications in the default profile (Profile0)
Scanner selection in Auto
Added ENTER prefix to keystroke output mode > basic data formatting.

After pairing the reader (LI3678), I test code reading in Lockdown Administrator mode (i.e. without SOTI kiosk).
When I pull the trigger the red light on the scanner flashes once, there is no beam, when I'm on Android desktop with no app open.
As soon as I open an application (Chrome, Solunotes, etc.) the beam appears and the gun reacts normally, I can read codes.

As soon as I open the SotiMobicontrol application, the beam disappears and pressing the trigger triggers the gun's red error LED.
I switch to user mode, lockdown/active kiosk.
The beam is still inactive.
It reappears as soon as I open an application (Chrome, SotiSurf, SoluNotes) but not when I launch my first Web link, named "Reflex Web".
The beam remains inactive as if I were still in the Mobicontrol kiosk.
I think we're still in Lockdown, because with this link it is the webview integrated into Lockdown that we open.

I tried adding a profile in Datawedge with the application
Net.soti.mobicontrol.androidwork *
The beam is now visible when I open the application to return from Administrator mode to User mode, but as soon as the kiosk appears, boom no more beam.

I have not noticed any difference between the type of Lockdown, I am in "Activity Suppression".
I tested in Native, I have the same behavior.

Have any of you ever faced this problem?
Any idea to solve it?

a video explaining my problem: https://youtu.be/C7-Dr_h_DJ4

2 years ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
2 years ago

Hi Jean-Simon,

add datawedge as a (later: hidden) item to the lockdown and check again.

If it works put it at the very first item of the lockdown items and remove this entry in the template so it's hidden.