Hello,
Our client uses ET51 8'' with LI3678 and DS3678 guns connected via BT SSI.
In the SOTI Mobicontrol kiosk/Lockdown I have 5 applications.
In Datawedge I only made the following modifications in the default profile (Profile0)
Scanner selection in Auto
Added ENTER prefix to keystroke output mode > basic data formatting.
After pairing the reader (LI3678), I test code reading in Lockdown Administrator mode (i.e. without SOTI kiosk).
When I pull the trigger the red light on the scanner flashes once, there is no beam, when I'm on Android desktop with no app open.
As soon as I open an application (Chrome, Solunotes, etc.) the beam appears and the gun reacts normally, I can read codes.
As soon as I open the SotiMobicontrol application, the beam disappears and pressing the trigger triggers the gun's red error LED.
I switch to user mode, lockdown/active kiosk.
The beam is still inactive.
It reappears as soon as I open an application (Chrome, SotiSurf, SoluNotes) but not when I launch my first Web link, named "Reflex Web".
The beam remains inactive as if I were still in the Mobicontrol kiosk.
I think we're still in Lockdown, because with this link it is the webview integrated into Lockdown that we open.
I tried adding a profile in Datawedge with the application
Net.soti.mobicontrol.androidwork *
The beam is now visible when I open the application to return from Administrator mode to User mode, but as soon as the kiosk appears, boom no more beam.
I have not noticed any difference between the type of Lockdown, I am in "Activity Suppression".
I tested in Native, I have the same behavior.
Have any of you ever faced this problem?
Any idea to solve it?
a video explaining my problem: https://youtu.be/C7-Dr_h_DJ4