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I have an APK file that a vendor gave me that we want to deploy. I'm getting an error when I try an upload it "Invalid application file format. Verify the integrity of the application file." APK file works fine if I do it manually on a device.
What is the file extension of the APK? Is it .apk or something else like .aab or .xapk? I believe it has to be a .apk file for it to work.
It's an .apk file.
However, I just found out that it's not available on the google play store and it's something they built in house. It's my understanding SOTI will fail to upload these .apk files every time.
No that is not necessarily true. In house built apps can be uploaded as APKs into SOTI. The app does not need to be present on Google Play.
I would recommend (if the apk is really provided by the developers as you said), that they recreate the apk file (as Raymond said below) and validate it.
Have you successfully installed the given apk file directly (e.g. clicked in file manager the apk file manually copied to the device's /Download directory) onto your device without using MobiControl?
Is the vendor that gave you the apk file the developer of the app? If so, ask them to check or regenerate another apk for you. If they are not and just downloaded the apk maybe from some mirrored site, the apk might have been tampered with or corrupted in some way such that uploading to MobiControl failed.
Hi Brady,
Thanks for posting on SOTI Pulse and thanks Matt and Raymond for responding to the post.
If you can confirm that you can install that particular .apk file on the device, without MobiControl, would you like to make that .apk file into .pcg file using MCstudio and try to push it as a Profile to the device and test?
Please let us know.
Thank you.
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
I have the same issue with one of my apps, and can't find any suitable solution.
We're building the app inhouse, and we have many apps uploaded to Soti with no issue.
Can you share the apk file of the app that's not working? My email is <redacted>. We can take a look and see what's going on, thanks.
Hi Brady
Thanks for posting on SOTI Pulse, Thanks Raymond, Matt and Rafeal for responding to the post, your expertise and willingness to help are greatly appreciated!
Have you had an opportunity to test the suggested solution, and has it successfully addressed your query?
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
If you are still facing this issue related to packages, I would like to suggest you to also open a SOTI support ticket so that we can look into the device level logs and can able to find out the reason behind your sudden loose of time settings.
You can log a case from the link mentioned below.
https://www.soti.net/services/log-a-case/
Kind regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |