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SOTI Surf - Link with custom atttribute

MM
Miguel Machado
CodeOne - MSP

Hi, previously I have configured SOTI Surf with one custom attribute in the following format and it's working fine.

  • https://test.com/SOTI/Default.aspx?StoreCode=%CustomAttr:StoreCode%

If I set the custom attribute in one of my devices to 0301 the link is:

  • https://test.com/SOTI/Default.aspx?StoreCode=0301

Now I need to do the same, but the custom attribute needs to be in the middle of the URL. In the following format:

  • https://test%CustomAttr:StoreCode%/soti/login.aspx

I need the link to be:

  • https://test0301/soti/login.aspx

When I try to add this link I got an error that "The string is not a well-formed URL"

Anyone knows how can I override this error?

surf
a year ago
SOTI MobiControl
ANSWERS
MD
Matt Dermody Diamond Contributor
a year ago

It may work better for you if you link to Surf:// with a Lockdown shortcut rather than a link within the Surf home screen. I have had better success with Surf resolving Macro values when launching custom links from the Lockdown shortcuts. 

MM
Miguel Machado
a year ago

Hi Matt,
Thanks for your answer.
I tried adding a lockdown item, and it worked.
But I have other sites, so I prefer to have all of them inside Soti Surf.
Do you know of another method to fix this configuration error?

MD
Matt Dermody Diamond Contributor
a year ago

In scenarios like this I'll just add multiple Surf:// links to the lockdown.

MM
Miguel Machado
a year ago

HI Matt,

I think the other solution is prettier (one lockdown item to Soti Surf with all sites inside), but in this case I will put the way you suggested (each site is a lockdown item with surf://)

I create multiple lockdown items to Soti Surf and got a strange behavior.

If I have three sites and open the first one, everything is okay.

If I click on the back button and open the second site, I can still see site 1 for a moment before opening site 2.

By clicking on back button in site 2, I will be taken to site 1 instead of the lockdown menu.

Do you have any idea if I can modify this behavior?

Thanks.

Video DEMO

I try to do the same with just one lockdown item and everything works fine.

Video DEMO Catalog

RC
Raymond Chan Diamond Contributor
a year ago

It seems that the codes parsing the URL field in the web-console does not allow supported macro in the first part (using holding the website FQDN) of the URL, maybe for security or other reason(s).  Using supported macro(s) for sub-path or extra argument is OK.  

The problem can probably be fixed only by filing a feature request to Soti to change the parser codes.  

MM
Miguel Machado
a year ago

Hi Raymond,

Thanks for your answer.

In the meantime, I will create multiple lockdown items as Matt suggested.

V
VPMod@SOTI.net
a year ago

Hi Miguel

 
Thanks for posting on SOTI Pulse.
Thanks, Matt and Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!
 

Have you had an opportunity to test the suggested solutions by Matt and Raymond and has it successfully addressed your query?
 
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Technical Support, SOTI Inc.

MM
Miguel Machado
a year ago

Hi
I can't find a good solution because the error parsing.
In the meantime I will use SOTI Surf just to this site with lockdown item as Matt suggested.
Other two sites i will use Chrome because of back problem in SOTI Surf.

A
ATMOD@SOTI
a year ago

Hi Miguel,

Thanks for posting on SOTI pulse.  If this post did not assist you in resolving the issue completely and you have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to open a new case and one of our support engineer will be there to assist you.

Kind Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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