File Sync

Solved Locked
AD
Ashley Dodd
A.F. Blakemore & Son Ltd

Hi,

I am experiencing an issue with File Sync, I have set the option to 'Only Transmit Files When Destination File Does Not Exist' with a schedule to do this once per day at 05:15.

The issue i am having is that it syncs every time whether or not the file is on the device. This is becoming a big issue as the file is a DataWedge.db file and 'Kills' the barcode scanner until a device reboot.

MobiControl Version: 15.0.0.6019

Agent Version: 14.0.0.1579

Plugin Version: 1.12.0.104

Device: TC75

5 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
5 years ago

DataWedge automatically consumes the datawedge.db file when it is placed in the automatic import directory. SOTI is doing exactly what you've told it do based on the circumstances.

Solution
AD
Ashley Dodd
5 years ago

Hi Matt,

I had no idea that it removed this file after using it. After checking a couple devices you seem to be 100% right with this, Is there anyway to get around this??

MD
Matt Dermody Diamond Contributor
5 years ago

I usually distribute datawedge.db files as a Package instead of through a File Sync Rule so that you don't have to worry about re-syncing the file. If you want to stick with a File Sync then just change it to "Files are Different"