How to get Username to populate in MobiControl

Solved

We've got about 1300 Android devices in our environment currently but none have them have a username attached so we don't know who each device belongs to. 

Is there any way to collect the username data from each device? Changing the enrollment policy won't really help since they are already enrolled.

a year ago
Android
ANSWERS
A
AMMOD@SOTI
a year ago

Hello Nouhara Malham,

Thankyou for posting on SOTI Pulse.

You can rename devices by importing a CSV file.


If you have multiple devices,

  • Start by creating an Excel file and saving it with a .csv extension.
  • Add Entries for DeviceID, Attribute Name and Value (example below)
  • Save this file as .CSV extension {don’t forget to choose Save as Type All Files (*.*) when saving}



  • DeviceName is the Attribute name I have Chosen, any name can be used here.
  • Now go to MobiControl and Add a Custom Attribute Field name same as you used in CSV File.

  • You can find it under global setting—devicesetting—custom attribute (For Example DeviceName in our Example)
  • Once done > Right click >View all devices and import the CSV File created above > Press OK.

  • When File is successful uploaded, that Custom Attribute value should be appearing in the Device Information Panel.

Now to Rename Devices on Group Level based on device types. Send these Scripts in legacy mode.

                    For Android:
                    devrename “%CustomAttr:attribute_name%”

                    in our case --->devrename “%CustomAttr:DeviceName %”


I hope this resolves your query .
Regards,

 

Solution
MD
Matt Dermody Diamond Contributor
a year ago

Are they named to individual users or are they shared? How are they managed (eg. Fully managed or Work Profile). Do you have Shared Device mode configured? What mobile application are users signing into? Do you have development control over that app?

A
ABMOD@SOTI
a year ago

Hi Nouhara Malham,

Thanks for posting on SOTI Pulse, Thanks Matt Dermody for responding to the post, your expertise and willingness to help are greatly appreciated!

Thanks, AMMOD@SOTI for giving a solution.

Have you had an opportunity to test the suggested solutions by AMMOD@SOTI, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

 

Kind Regards,

A
ABMOD@SOTI
a year ago

I am glad that your question is answered now.