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Unable to use xSight onPremise

LC
Leon Callsen Silver Contributor
Taneri Consulting GmbH (TCG Global)

Hi Everyone, 

I have a NFR OnPremise Installation for testing purposes. 
I want to use the Remote Control Web based feature. 
xSight is useabale without an active license (for RC) so I just installed xSight. 
Now I have the issue that I can't use the webbased remote control.

I have an endless loop which where I can see that the URL is changing the whole time. 
My browser is white. 

Does anyone have an idea which I did wrong while the installation? 

Thanks for every advice! 

2 years ago
SOTI XSight
ANSWERS
A
ABMOD@SOTI
2 years ago

Hi Leon,

Thank you for reaching out on SOTI Pulse. I wanted to share some crucial links that may assist you with the issue you're currently facing:

1. **System Requirements:**
https://pulse.soti.net/support/soti-xsight/help/?V=2024.0&T=/setup/systemreqs

2. **Xsight Installation Guide:**
https://pulse.soti.net/support/soti-xsight/help/?V=2024.0&T=setup/installing

3. **Necessary Ports:**
https://pulse.soti.net/support/soti-xsight/help/?V=2024.0&T=/architecture_overview

For any additional support or advanced configurations, feel free to open a support case. Our Technical Support Team will guide you and can also facilitate communication with SOTI Professional services.

Thankyou.

Kind Regards.