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When I try to edit a profile in 14.3, I get the error "Failed to load Profile Configuration data. Please try again."
It appears that the profile opens for as well. I do not like the fact that I am getting error. I saw it first on 14.3.0 and it remains on 14.3.2.1171. Does anyone know what is going on?
I would like to get to 14.3, but I need to know what is going on first.
Hi Jim,
What configuration payload is in this profile?
I too have seen the issue and had to call Support to fix the issue.
James
Hi Jim,
If you are seeing this error in chrome then can you please try opening it in Firefox instead and let me know if you still see this error message. You can also try clearing cache and restarting browser(Chrome) again.
Thanks !
Hello Jim,
Can you please disable all the extensions on the browser that you are using and then try to edit the profile?
For instance, we have seen Grammarly extension (when enabled) causes this issue.
Thank you.
I've just run into this problem, and the Grammarly extension in Firefox was the problem.
Got into this issue after updating to 14.4 - the solution was to disable Grammarly (and AdBlock) for our Mobicontrol domain.
