Cant assign, edit profiles

MA
Meindl Andreas
BestSecret GmbH

Hi,

since the last MobiControl update, v14.3.4 Build 1087 , i cant edit or assign current/new profiles to devices. 

When i click in a current profile edit, the popup shows "add profile" with empty data. 

When i want to assign a existing profile the following error occurs:

 

And in the Header is something missing

Edited 6 years ago
SOTI MobiControl
ANSWERS
MA
Meindl Andreas
6 years ago (edited 6 years ago)

Update:

If i click Edit there is "add Profile" with empty data. So i click cancel 2 times and here we go i can edit the clicked profile  Oo

Same "solution" to assign a profile...

Here some pictures:

Step 1:

SStep 2:

#And after 2x cancel the right window appears and i can edit:

MD
Matt Dermody Diamond Contributor
6 years ago

I would open a case for this, you're definitely experiencing a bug. 

MA
Meindl Andreas
6 years ago

Where i can open a case ?

RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

Send an email to  support@soti.net. Include your company name and MobiControl license reg-code, and give details of the problem.    You should then receive an automatic acknowledge e-mail with the support case number.  Someone from Soti supporting your region should contact you afterwards.