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Playstore app cant install with error "this item isn't available on your carrier"
the issue occur only when we enroll a device with enterprise biding. and approve the app from SOTI.
I test this enrolling the device without enterprise binding. and login to the playstore with same Gmail account that use for enterprise binding earlier. then I am able to install the app.
need help to find out the issue.
Hello.
For a few days now I have been getting : "This item isn't available in your country" with WebApps only.
Is this your case?
For me: yes. If Ruwan's is different i don't know.
Someone from Soti told me that it can be a different one (carrier vs. country).
we are trying to install private app. the app uploaded by our customer.
Hi All,
Thank you for posting in SOTI Central.
Please proceed to log a case via support@soti.net / support.eu@soti.net. We can then work together to get full visibility of the issue and move forward efficiently.
Feel free to reach out if you have any questions or need clarification.
Regards,
Hi Ruwan Jayasanka for us here it's working again but because we had a different message it can be that your problem is still there but maybe you should test again see if yours has been solved too during last hours.
Hi All,
There was an issue on Google's side, it was introduced on August 13th and an update was rolled out on August 17th with a fix. It involved the Web Apps and Private Apps functionality in the PlayStore. If you're still affected by this issue then don't hesitate to let us know via support@soti.net and we can proceed accordingly.
Regards,