Android+ Remote Device Shutdown

Solved

Hello,

Using Mobicontrol version 2025.0.1.1164 and my device is Zebra Tc27 Android 13. Looking for a script to turn off the devices remotely.

9 months ago
Android Scripting
ANSWERS
RS
Rafael Schäfer
9 months ago

Afaik you can only reboot the device, not turn off by script.

May i ask you why you plan to do so?

MA

Hello Rafael ,

I want to remotely turn off devices that are not used or will not be used for a long time.This option is available in mxconfig, but when I apply it to the device, I get an error.


            
RS
Rafael Schäfer
9 months ago

So maybe provide the mxconfig you send to the device(s) and the error.
That would help maybe.

MD
Matt Dermody Diamond Contributor
9 months ago

I just checked the MX documentation and the Power Off command requires A11+ and MX 13.1+. First verify that you are at the minimum levels of both OS and MX to utilize this option.

The TC27 is also part of a Professional (value tier) class of devices that has a purposefully stripped feature set including a limited set of MX. In a lot of cases where MX isn't working on these devices it is because that particular MX setting is not available without an additional Mobility DNA enterprise license. I checked this particular setting however and it does appear to be available on the Professional devices without the supplemental license. 

Solution
A
ABMOD@SOTI
8 months ago

Hi Muhammet,

Thanks for posting on SOTI Pulse.

Rafael and Matt, thank you for responding to the post. Your expertise and willingness to help are greatly appreciated!

We are glad that your issue is resolved.

Regards,