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Zebra Android 10 Remote Control

MS
MR Support Roboto
Tasklet Factory ApS

Hi,

We are on MobiControl 15.1.2.1035 and the connected Zebra devices (Android 10) does occationally loose the Remote Control option.

We can get the Remote Control option back, by Sending this script to the devices: 

retryrcdetection
 
The goal for me is to avoid having to send this script, as it generates a lot of service desk tickets from end users.
remote-control
4 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
4 years ago

I think you and just about every MC admin on this forum. That retryrcdetection script is something we've always had to use. You could maybe use Task Scheduler to resend that script once every night to all devices?

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