No Matches Found!
Try with a different search term
Hello,
I have problem with getting remote control on MC930B Android 8.1, agent verion 15.1.0.1045, MobiControl version 15.3.0.6711. Device don't have connection to internet so we instaled MC with GoogleMobiControl1510_1045.apk file, I installed plugin Zebra_Hawkeye_RC_AE_1.6.0.102 using profile in mobicontrol. After all I got only Remote View option and no Remote Control option. Tried different plugins, with no result.
The plugin should be the trick you are looking for. The device also needs to be enrolled and Fully Managed with Device Owner, it cannot be simply managed under Work Profile. If you just installed the agent APK manually on the device you probably enrolled it as Profile Owner/ Work Profile mode which is not what you're looking for with that kind of Zebra device. You'd need to factory reset and re-enroll using StageNow to install the APK and set it as DO properly.