Device Out of Contact - SharedDeviceLogout

AW
Adam Williams
Panasonic Manufacturing UK Ltd - CPE

Hi,

I can see SharedDeviceLogout as a function on Mobicontrol console and as a REST API (POST Devices/Actions).

However, I haven't been able to find this as a script command.

Is there such a command available? As I need to be able to run this function when a device has been out of contact for x minutes, the action action available in mobicontrol is to execute a script.

TIA

Adam

4 years ago
Android
ANSWERS
J
JCMOD@SOTI
4 years ago

Hi Adam,

Thank you for posting in SOTI Central.

At this moment in time, it doesn't seem possible to use a script in order to log out a shared user. As a result, I suggest you raise a Feature Request via support@soti.net / Log a Case, and make sure to answer these questions:

1. What is the business problem – use real-life scenario(s) to describe the problem/pain points.
2. Number of users impacted by this problem and how often.
3. What is being done to work around this problem.
4. What is the proposed solution?

Once it is raised and in the hands of our Product Management Team, we will then proceed accordingly.

Regards,