XMLCONFIG Script command not supported

TE
Travis Epperson
HD Supply - STOCK-CSC

When using StageNow xml Config scripts in packages I sometimes get this error:
Script command is not supported by device (xmlconfig)

Sometimes I don't get this error and it processes correctly.

Most of the time when I get the error the changes still go into effect so the XMLCONFIG must be processed.  Other times it does not and I have to remove and re-add the package to get the StageNow profile to take.  Is there a reason this is happening?  It works most of the time, but there is no good way for me to know when it doesn't work and I get devices out in the field that are not fully setup.

My package has a simple TimeZone (Clock) setting from StageNow, and the script command is "mxconfig /sdcard/TimeZone_Eastern.xml".  The devices are Zebra TC70X and they are running Agent version 13.7.0.1031 on the devices.

6 years ago
Android
ANSWERS
H
HKMOD@SOTI
6 years ago

Hello Travis,

Are you facing issue only on the devices with Agent version 13.7.0.1031? Can you try pushing the Package with Latest agent version 13.9.0 only on one test device first and see if you are receiving same error?

TE
Travis Epperson
6 years ago

See the attached image.  This device is running 13.9 agent.